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Broadband deals for pensioners explained

Looking for affordable broadband as a pensioner? From simple internet packages to bundles with TV and a home phone, there are plenty of ways to stay connected. Here’s how to find a broadband deal that fits your needs, lifestyle and budget

By Virgin Media Edit

Published
15 May 2026

The internet should be accessible to everyone. If you’re a pensioner looking to get online, there are plenty of affordable options available. From simple broadband packages to bundles that include TV and a home phone, it’s easier than ever to find a setup that suits both your lifestyle and your budget.

Whether you want to keep in touch with family, stream your favourite programmes or simply browse the web, here’s what you need to know about finding great-value broadband and landline deals.


Broadband options for pensioners

Whether you use the internet to stay in touch with family, watch TV shows, or browse the web, it’s important to find a package that suits your lifestyle and budget. Our packages for pensioners include broadband with a landline, with a TV, or by itself. 

Here’s some of our most popular packages for pensioners looking to get connected:

Broadband only packages

If you mainly use the internet for everyday tasks like checking emails, browsing websites and managing online banking, you shouldn’t need ultra-fast speeds. Our M125 broadband only package offers reliable download speeds of up to 150Mbps, making it a great value option for light internet use.

It’s ideal for households that want a dependable connection without paying for speeds they don’t really need.

Broadband and landline packages

If you still enjoy the convenience of a home phone, a broadband and landline bundle keeps everything in one place. It’s a simple way to stay connected and makes managing your services easier with just one provider.

Many bundles also include useful features like voicemail and call waiting, helping you stay in touch with friends and family without relying solely on a mobile phone.

Broadband and TV packages

If you love watching TV, choosing a broadband and TV package can be a great option. You’ll get fast internet alongside easy access to a wide range of entertainment, from BBC dramas and ITV favourites to streaming services like Netflix and live sport on Sky Sports.

With broadband included, you can also stream content and catch up on shows whenever it suits you.

Broadband, TV and phone packages

For the full setup, you can bundle broadband, TV and a home phone together. These packages combine superfast broadband, a Virgin TV box and landline services in one convenient deal.

It’s a great choice if you want everything connected in one place and prefer the simplicity of a single monthly bill.

Social tariff broadband

If you receive Pension Credit, you may also be eligible for our social tariff broadband. These discounted packages start from £12.50 a month and are designed to help lower-income households stay connected when it matters.

While speeds are lower than our standard packages, they’re still suitable for everyday activities like browsing, video calls and streaming. Social tariffs also come with a 30-day rolling contract, so you can cancel anytime without exit fees if your circumstances change.


Getting good value broadband as a pensioner

If you’re on a fixed income, choosing the right broadband package can help keep monthly costs manageable. Start by thinking about how you use the internet day to day. If it’s mainly for browsing websites, reading the news or checking emails, a basic broadband package will usually be more than enough.

However, if you enjoy streaming TV shows, watching films online or making regular video calls with family and friends, a faster connection can make a big difference. Mid-range speeds of around 250Mbps help keep streaming, video calls and multiple devices running smoothly.

The key is choosing a package that fits how you actually use the internet, rather than paying for speeds you won’t need.


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What to consider when choosing broadband as a pensioner

Here are a few things worth thinking about before choosing a broadband deal.

1. Cost

Price is often one of the biggest factors when choosing broadband. If you’re working with a fixed income, look for affordable packages or check if you’re eligible for a social tariff to help reduce your monthly bill.

2. Internet speed

Your speed needs depend on how you use the internet. Light browsing and emails require less speed, while streaming TV, video calls and multiple connected devices may need a faster connection for the best experience.

3. Contract flexibility

Some broadband deals come with longer contracts. If you’d prefer flexibility, look for options with shorter commitments or rolling contracts so you can switch packages more easily if your needs change.

4. Customer support

Reliable customer support can make things much easier if you need help getting set up. Virgin Media offers phone support, engineer installation if needed and plenty of online guides to help you get connected.

5. Bundling services

If you still use a home phone or enjoy watching TV, bundling broadband with a landline or TV package can often offer better value than buying services separately.


What’s the best broadband package for pensioners?

The best broadband package depends on how you use the internet and whether you’d like TV or a landline included.

If you mainly browse the web, send emails and make the occasional video call, a basic broadband package will provide more than enough speed while keeping costs lower.

If you regularly stream films, watch YouTube or video chat with family and friends, a faster connection will give you a smoother experience, especially if multiple devices are connected at the same time.

Once you’ve chosen the right speed, you can decide whether to add extras to create a broadband bundle that works best for your home and your needs.


Ready to find the right broadband package?

Getting online doesn’t need to be complicated. Whether you’re looking for a simple broadband connection, a bundle that includes TV and a home phone, or a discounted social tariff, there are plenty of options available.

Explore our latest broadband deals to compare speeds, bundles and prices, and find the package that fits your home and your budget. With reliable broadband and flexible options available, staying connected has never been easier.

Explore our broadband packages

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Virgin Media services are only available in eligible Virgin Media network areas. All of the products on this page are subject to survey, network capacity and a credit check.