Virgin Media Web Safe
Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account.
Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses.
Child Safe lets the account holder block sites that they consider inappropriate for their children, for added web safety and online security. You can manage the Child Safe settings for your family in the Account Settings section of My Virgin Media. Child Safe is easily customisable by clicking on the Categories, Websites or Set timer filters, so that you can control the level of protection. By turning on and opting in to Child Safe, Virgin Media will block the following unsuitable site categories automatically:
- Suicide and self-harm
- Address hiding
These categories will remain blocked until you turn Child Safe off. If Child Safe is turned off, the settings are saved until Child Safe is turned on again. Only the main account holder can turn Child Safe on or off.
Internet Security at Virgin Media
Although Web Safe protects all your devices connected via our WiFi Hub or your router, Virgin Media Internet Security, powered by F-Secure, protects the device it’s installed on. This includes scanning any filed downloaded onto your device, and attempting to block malicious websites before they reach your device.
Virgin Media Internet Security is easy and simple to control. Once you’ve installed it on your chosen devices, Virgin Media Internet Security will get to work right away and automatically scan your devices several times a day to keep them well protected.
Virgin Media customers can get access to a free, no obligation 3-month trial when you register for Virgin Media Internet Security through your My Virgin Media account or Virgin Mobile account. You’ll pay nothing for 3 months with no automatic sign up after that, and then it’s just £3 a month (or £30 a year) added to your Virgin Media bill if you choose to keep it.
For the best protection, we recommend using both Virgin Media Internet Security and Web Safe.
Go to the Virgin Media Internet Security help page to find out more and register for Virgin Media Internet Security to start your 3-month trial today.
The legal stuff
£9.99 setup fee
This offer means you will pay a setup fee of £9.99 instead of the usual setup fee of £35.£9.99 setup is available on all broadband only, broadband & phone, and broadband & TV packages with the exception of the M50 broadband package and the Bigger Sports bundle until 28th February 2023. If you’re eligible for a QuickStart self-install kit, but choose to use an engineer for your installation, you’ll still be charged £30 for this service.
£15 setup fee
This offer means you will pay a setup fee of £15 instead of the usual setup fee of £35. £15 setup is available on the M50 broadband package and the Bigger Sports bundle until 28th February 2023. If you’re eligible for a QuickStart self-install kit, but choose to use an engineer for your installation, you’ll still be charged £30 for this service.
- Read the terms on the Priority app or at o2.co.uk/terms
Fastest WiFi guarantee of any major provider
Comparing WiFi guarantees of major UK ISPs. Terms of guarantee vary by provider. To verify click here. Virgin Fibre Areas only. Available with M50 broadband or faster. £8p/m extra or included with Gig1 or Volt. At least 20Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Excludes broadband faults and broadband network outages. Further exclusions & legal stuff apply.
UK’s fastest widely available broadband
Virgin Media Gig1 (average download speed 1130Mbps) vs fastest widely available average download speeds of UK ISPs. For verification see virginmedia.com/fast