Parental internet controls and security

Virgin Media parental controls are the tools we offer to help keep your family web safe. Enjoy proactive peace of mind so you can have the benefits of broadband, with less of the worry.

A grown-up approach to web safety

The internet is an amazing place for kids to learn and play, but it can feel daunting for parents too. Whether you’re at home or out and about, our security tools will give you extra peace of mind and enhance your control of internet access to help keep your children web safe.

Award-winning security

Banking, shopping, browsing and more – whatever you love to do online, award-winning security experts Virgin Media Internet Security have the tools to help you do it in confidence, wherever you access the internet. It’s here to make sure you can always stay web safe and mindful online.

Keeping children safe on the internet

We know you value online safety as much as fast broadband speeds, which is why we strive to make sure you have all the tools for both.

Defend against viruses

With Virgin Media Internet Security installed on your devices, you get anti-virus protection against malware and phishing scams that try to harm them and steal personal information. Keep your protection up to date and stay web safe with Virgin Media.

Network protection

Virgin Media Internet Security advanced network checker keeps you away from unsafe websites by checking the safety of any network you connect to, whether you’re at home or using a WiFi hotspot.

Parental internet controls

Virgin Media Internet Security lets you block access to inappropriate websites and set limits on your kids’ screen time. You can even locate, lock and wipe mobile devices from your account.

Virgin Media Broadband Parental Controls

Virgin Media customers get Virgin Media Internet Security powered by F-Secure on unlimited devices. You’ll pay nothing for 3 months then just £3 a month (or £30 a year)*. So you can kick back and enjoy yourself, knowing somebody’s keeping your home web safe.

Top tips for mums and dads

Stay ahead of tech trends with these important resources for parents with web-ready kids.

Switched On Families

We’ve put together an interactive guide to give parents honest and useful advice on keeping web safe. Get to know the big issues and help your gang to get the best from the web.

Internet Matters

Virgin Media and other major broadband providers have launched Internet Matters, a not-for-profit organisation offering parents further resources to help them keep their children safer online; while supporting broadband parental controls.

Go to Internet Matters

Reporting online threats

If you come across illegal terrorist information, pictures or videos on the internet, they can be reported through a dedicated government site. You can remain anonymous if you want.

Report an incident

Useful links

The legal stuff

New customers only. SERVICES ONLY AVAILABLE IN VIRGIN MEDIA NETWORK AREAS. Subject to survey, network capacity and credit check. A minimum period applies to the services, please check basket for details.

What is a minimum period? **When you take any services from us you will be committing to taking that service for a minimum amount of time (e.g. 18 months). We call this a minimum period, minimum term or minimum commitment period but they mean the same thing. Please check your basket for details of the minimum period that applies to the services you have chosen.

What if I cancel or move home? If you cancel during the minimum period, you may need to pay an early disconnection fee, including when you move to a property outside of the Virgin Media Network area – this is because you will be asking to cancel your services early. The Virgin Media network does not cover all of the UK – please use our post code checker here to check availability. You can find more details on the early disconnection fee and process by visiting the Legal Stuff section of the website here. For the full terms and conditions please click here.