Mobile/Desktop only wrapper - from Small breakpoint - to No limit breakpoint


Changes to Virgin Media prices


Over the next two months, we are writing to our broadband, TV and home phone customers to let them know about changes to their pricing. This communication, sent by letter or email, to our customers will include further details on the changes being made as well as the date they become effective.  


Why are prices changing? 

We always balance keeping our prices competitive with the need to continue investing in
more of what our customers love. Changing prices is never an easy decision but we
work tirelessly to keep giving our customers greater value while investing in our network to
match the ever increasing data usage as our customers do more with their connectivity.

What's in store for you?

 

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Faster, ultra reliable broadband

Our broadband is fast. In fact, our fastest widely available average speeds are 5x faster than Sky and BT’s.

    

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Servicing and repairs included

If there’s something wrong with your Virgin Media equipment, just give us a call. We’ll then send out one
of our lovely engineers to repair or replace your kit, at no extra cost. No worries.

    

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Count on us, rain or shine

Unlike satellite or aerial services, our underground fibre optic cables aren’t affected by extreme weather conditions like storms. So, when things take a turn for the worse outdoors, you can always count on great entertainment inside.

    

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The Virgin TV V6 box

If you’ve got our smallest, smartest box yet. 4K ready and super-powerful, you can search and scroll through menus in a flash, start apps lightning-fast and record 6 shows while watching a 7th recorded earlier.

    

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Proud to be voted 2019 best broadband provider for fastest downloads by Broadband Genie and the fastest broadband provider by uSwitch.

 

What if you’re currently on an offer?

If you’re currently on a promotional offer with us, we will honour it. So that means your increase will happen when your offer comes to an end. You can see the details of your current offer on your latest bill.

Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint


Changes to Virgin Media prices


Over the next two months, we are writing to our broadband, TV and home phone customers to let them know about changes to their pricing. This communication, sent by letter or email, to our customers will include further details on the changes being made as well as the date they become effective.  


Why are prices
changing?

We always balance keeping our prices competitive with the need to continue investing in more of what our customers love. Changing prices is never an easy decision but we work tirelessly to keep giving our customers greater value while investing in our network to match the ever increasing data usage as our customers do more with their connectivity.
 

What's in store
for you?

thumbs-up

Faster, ultra reliable broadband

Our broadband is fast. In fact, our fastest widely available average speeds are 5x faster than Sky and BT’s.


thumbs-up

Servicing and repairs included

If there’s something wrong with your Virgin Media equipment, just give us a call. We’ll then send out one of our lovely engineers to repair or replace your kit, at no extra cost. No worries.


thumbs-up

Count on us, rain or
shine

Unlike satellite or aerial services, our underground fibre optic cables aren’t affected by extreme weather conditions like storms. So, when things take a turn for the worse outdoors, you can always count on great entertainment inside.


thumbs-up

The Virgin TV V6 box

If you’ve got our smallest, smartest box yet. 4K ready and super-powerful, you can search and scroll through menus in a flash, start apps lightning-fast and record 6 shows while watching a 7th recorded earlier.


thumbs-up
Proud to be voted 2019 best broadband provider for fastest downloads by Broadband Genie and the fastest broadband provider by uSwitch.

 

What if you’re currently on an offer?

If you’re currently on a promotional offer with us, we will honour it. So that means your increase will happen when your offer comes to an end. You can see the details of your current offer on your latest bill.

 

The legal stuff

General: Services, content and features are variable and depend on your chosen subscriptions. You may lose any current discounts you have if you change your package. Information and prices correct as at date of publication.
Broadband reliability, 5 times faster:  Based on fastest widely available advertised average download speeds (average speed 362Mbps for M350 vs average speed 67Mbps for BT Superfast Fibre 2 Unlimited and 59Mbps for Sky Fibre Max). See sky.co.uk and bt.co.uk for more information. 99.98% network uptime in past 12 months. Actual speed of your broadband might vary from the speed advertised. For further details, see virginmedia.com/ourspeeds.

Award sources: www.uswitch.com/mobiles/broadband-and-mobile-awards/ and www.broadbandgenie.co.uk/broadband/survey/2018