Virgin TV Control technical requirements
If you’ve got our TV service and a Virgin TV V6 or TiVo box, you can use Virgin TV Control to manage your existing Series Links and set new recordings, and use your mobile device as an advance remote control. If you've got a Virgin TV V6 box you can also stream selected recordings from your box to your mobile device.
You can use Virgin TV Control on iPhone, iPad, iPod Touch, Android tablets and phones.
To watch Live TV and On Demand on your computer or mobile device, then you'll need Virgin TV Go. See What is Virgin TV Go? for details. To manage your existing Series Link+ using a browser see Managing your Virgin TV V6 or TiVo box using a browser.
If you subscribe to Sky Sports on our TV service, see Technical Requirements for the Sky Sports apps and website for compatible devices to watch on the go.
Supported Mobile devices Supported Mobile devices
Note: Virgin TV Control isn’t available on Amazon devices, Blackberry devices or Windows Phone.
Apple devices meeting the following specifications can use the Virgin TV Control app:
iOS 12 or higher.
Android 6.0 or higher.
Virgin TV Control is tested on a range of different flagship mobiles and tablets and will work on the majority of supported Android devices.
If you're not sure which version of the Android operating system (OS) you have:
- Open the Settings menu (usually represented with a cog symbol) on your device
- Select About device. You'll see the version number listed under the Android version header
Jailbroken/Rooted device and Second Screen Jailbroken/Rooted device and Second Screen
Virgin TV Control isn’t available on rooted or jailbroken devices. The use of Air Play, Miracast, HDMI or TV-Out and Chromecast isn’t allowed.
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