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Service status

Check your service status

  Run tests on your services and kit
  Check your area for network outages
  Book an engineer appointment
  Sign up for updates via text or email
  Replace your old or faulty kit

Our community is on hand

  Join over half a million members
  Browse through helpful hints and tips
  Talk to customers & our friendly team
  Post your own questions & answers


New step-by-step guides

Simple steps to help resolve common issues

Slow wifi
Slow WiFi speeds?

Step-by-step help to get
you back up to speed

Remote control
TV remote issues?

Step-by-step guide for when the TV
remote is lost, damaged or not working.

Ready for a boost?

Step-by-step guide for setting up
a new or additonal booster.