Connect to WiFi Hotspots


Virgin Media Connect app
Connect to Virgin Media WiFi hotspots by downloading the Virgin Media Connect app. Set it once and the app will remember you and automatically connect you to speedy WiFi when you're in range of a WiFi hotspot.


How do I connect to Virgin Media WiFi hotpots?

  1. First, download the Virgin Media Connect app
  2. Sign in using your My Virgin Media account details
  3. Once signed in you will automatically connect to WiFi when you're in range of a WiFi hotspot.

Why can't I connect to the WiFi hotspots?

Uh oh! Follow these troubleshooting tips to get you back online.

Where can I use Virgin Media hotspots?

You’ll find WiFi hotspot locations using our handy map feature in the WiFi hotspots tab of the Virgin Media Connect app.

WiFi hotspots locations include:

  • Cafes, bars, restaurants
  • UK airports - Stansted, Manchester, Liverpool John Lennon Airport, Glasgow International
  • 250+ London Underground stations and in all Glasgow Subway stations
  • Selected UK streets - phone booths and cable cabinets

How do I connect to Virgin Media WiFi on London underground?

Want to get connected on the tube? Follow our simple steps to get online.

WiFi hotspots frequently asked questions

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