Skip to main content
  • Help
  • What is a Booster?


What is a Booster?

Our intelligent boosters use your home’s internal electrical wiring to help connect your devices to the Hub from any room with a working socket, perfect for places where your existing home network won’t reach.

There are two types of Boosters we provide, WiFi and Wired.

WiFi Booster:  These connect your devices using wireless technology (our WiFi Boosters also include Ethernet connections) they can extend your wireless network and get rid of blackspots.

Wired Booster:  These connect straight to your devices using network cables and allow you to extend your network for your wired devices, for instance for a new Virgin TV V6 box.

Do I need a Booster?


Other ways to get help

    Service status

  • Run tests on your kit
  • Identify network outages
  • Book an engineer

     Check service status


   Guided support

  • Browse help articles
  • Easy to follow videos
  • Step by step guides

     Get help


    My Virgin Media

  • Make a payment
  • Track your orders
  • Check service status

    Sign in


    Mobile Your Account

  • View mobile bills
  • Change your plan
  • Check balance

     Mobile Sign in