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Find out how Virgin Media is adding a little sparkle to everyone’s Christmas this year by helping us stay connected

By Virgin Media

Staying in touch with friends and family is important – especially at this time of year. That’s why we’re doing our bit to help people stay connected. Like donating over 60 million GB of data to the National Databank, and reducing the price of our Essential Broadband social tariff.


But that’s not the only way we’re supporting people amid the cost-of-living crisis this Christmas. We’ve made it easier for people to access the tech they need – launching lending hubs and rehoming free devices in communities experiencing digital exclusion. We’ve added new financial advice charities to our list of websites that don’t use any data, and funded career-boosting digital skills training. Oh, and because everyone could do with one less thing to worry about right now, we’ve been working with Internet Matters to help parents keep their kids safe online.



Want to know more about how we’re giving back this Christmas? Read on.


More connectivity

Data poverty is where people can’t afford to access the broadband or mobile data they need for everyday life. It’s a growing problem, so we’ve increased our commitment to the National Databank – providing over 60 million GB of free data to people who need it most. We’re also making connectivity more affordable for those hit hardest by the cost-of-living crisis. The price of our Essential Broadband social tariff for those receiving Universal Credit has been cut to £12.50, and we’ve added a higher-speed tariff for £20 a month – all on monthly rolling contracts.


Tech access

We’re pretty proud of Community Calling, a programme we launched with environmental charity Hubbub. It’s enabled us to rehome 13,000 tech devices in communities across the UK experiencing digital exclusion – and roll out five tech lending hubs across the UK. These provide tablets and free data to people living in temporary accommodation, including women seeking refuge from domestic violence, asylum seekers and people at risk of homelessness.


Financial advice

It’s never been more important for people to be able to access free, impartial and trusted financial advice. That’s why customers of both O2 and Virgin Mobile can now access the National Debtline, Business Debtline, Turn2us, Debt Advice Foundation and National Energy Action without using any of their mobile data. We’ve added these organisations to our list of zero-rated websites, such as Citizens Advice, Money Advice Service and Step Change, so people can get advice on managing their finances without eating into their data allowances.


Digital skills

The UK’s digital skills gap is costing the economy £12.8 billion – and boosting these skills is essential to helping people navigate everyday life and find better-paid, future-facing jobs. To help people around the UK improve their digital skills, we’ve committed £2 million to the digital inclusion charity, Good Things Foundation. Plus, we’ve recruited 2,000 company volunteers to provide digital skills training support in their communities across the UK.


Online safety

We know that concerns about online safety can be seriously worrying. That’s why we’ve helped over 1 million parents improve their digital skills and confidence this year. Our training with Internet Matters helps parents feel more confident that they can help keep their kids safe online. Because let’s face it – we could all do with one less thing to worry about right now.

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