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What services can I get?

Sports

All the sport on Sky Sports and BT Sport in one handy subscription.
 

,Learn about TiVo and Virgin TV Anywhere

Outcast

Tuesdays, 9pm
,Learn more about what you can watch on Virgin TV

The Catch

Thursdays, 10pm
,Learn more about movies on Virgin TV

Spectre

Available now
Learn about sports on Virgin TV


Sky Sports on Virgin TV

With 116 Barclays Premier League games shown live, Sky Sports gives football fanatics a real reason to celebrate. But that’s not all. Between every Formula 1® race and the Test Series, plus Sky Sports live rugby coverage, you’ll never run out of thrilling sporting action. And for a little extra each month, you can add Sky Sports HD to your package, and experience the true beauty of sport.
 

8 Sky Sports channels

No matter what sport you’re into, you’ll get your fix with all 8 Sky Sports channels, including Sky Sports F1®, Sky Sports 5 and Sky Sports News HQ.

Spectacular HD

You’ll feel like you’re right in the heart of the action with Sky Sports HD. Experience the true beauty of sport by adding Sky Sports HD to package for an extra monthly fee.

The best of football

If the Premier League just isn’t enough, you can also catch action from the Sky Bet Football League, La Liga and the League Cup.

 


 

Sky Sports on the go

Going to be out when the big game is on? Someone else got dibs on the telly? No worries – if you’re a Sky Sports subscriber you can watch Sky Sports on the go with the Sky Sports app! Follow the action from anywhere in the UK with a WiFi, 3G or 4G connection, on a compatible laptop, tablet or mobile – you can register up to two devices.¥  Or watch on the big screen and let the app’s second screen companion coverage take you right to the heart of the action.
 

BT Sport on Virgin TV

Tune in to some of the biggest games on the planet, with all four BT Sport channels, including BT Sport 3 – home of the UEFA Champions League. And you’ll enjoy a host of other great sporting action including rugby and boxing on BT Sport. We’re the only TV provider to offer all four BT Sports channels and Sky Sports all in one package.

UEFA Champions League

See the titans of Europe clash with every UEFA Champions league match, as well as the UEFA Europa League.

Rugby

Catch all the thrills and spills with Sky Sports and BT Sport. Follow the AVIVA Premiership Rugby, the European Rugby Champions Cup and more.

Motorsports

Start your engines – BT Sport brings you gripping trackside action from MotoGP™, IndyCar, World Rally Championship, Formula E and Speedway.

BT Sport on Virgin TV Anywhere

No one wants to miss the champions lifting the cup or the waving of the chequered flag, and with BT Sport available on Virgin TV Anywhere, you won’t have to. If your package includes BT Sport ,you can tune into all four BT Sport channels anywhere in the UK there’s WiFi, with the app on a compatible device. ¥

 


 


Want more sports?

Want to watch boxing on BoxNation? How about motorsport on Motors TV? We’ve got the action that matters, with even more sports channels to choose from on Virgin TV. So whether you want to be ringside, courtside or trackside, add them to your bundle and support from the sofa with just a flick of the channel.


Ready to experience sport with us?
 

Premier League

Showing live

The Full House Sports bundle

Full House TV + Sky Sports + VIVID 200 + Talk Weekends

All the sport on Sky Sports and BT Sport – together in one handy subscription   

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Dara O Brian's Go 8 Bit

From 8th September

The Player bundle

70+ channels + SuperFibre 50 + Phone

View this bundle >

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Nashville: Season 4

Thursdays, 10pm

The Mix bundle

150+ channels + SuperFibre50 + Phone

View this bundle >

Wolf Creek

The Full House bundle

245+ channels + VIVID 200 + Phone

View this bundle >

The Intern

The Intern

From 30th September

VIP bundle

260+ channels + VIVID 200 + Phone

View this bundle >


Sports imagery © Getty images

The legal stuff

Prices may change at any time during the contract. 
Service availability: SERVICES AVAILABLE IN VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey, capacity and credit check, minimum term contract applies, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee. 
Installation: An engineer installation fee applies (starting from £40 for standard install).
Activation Fee: There is an activation fee of £14.99.
Payment: For those joining Virgin Media, if you pay by any other means than Direct Debit, you’ll be charged a payment handling fee of 45p per month, made payable to Virgin Media Payments Ltd. If you would like paper bills, the fee is £1.75 a month for cable and £1.50 a month for mobile. Further terms and conditions apply. See sections below for more Legal Stuff.

Separate contracts apply to your cable and mobile services.

**Please note standard charges apply, please check with your network operator for rates. 
***For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

Payment may be required in advance. Your first bill includes the charge for the month you join (from the day you join), plus one month in advance. All prices include VAT. All info and pricing correct at 1 September 2016. Add £0.45 a month for non-Direct Debit payment and £1.75 a month for paper bills. Calls may be monitored. Separate contracts apply for your cable service and mobile service.

Further Legal Stuff applies. See virginmedia.com.
Money back guarantee: The 14-day money back guarantee is available for new cable customers and existing cable customers taking a new service. Call us within 14 days of service activation to cancel and we'll refund the first month's charge and any installation charge. You will only be charged for transactions (calls, texts, purchases, service upgrades) occurring after activation. Statutory rights not affected.
DOCSIS: CableLabs is the owner of the DOCSIS 3 trademark.

*Inclusive servicing/repairs:  Excludes misuse/mistreatment. Equipment remains property of Virgin Media. Sky and BT can charge for repairs and replacements outside of warranty.
Phone line rental: Line rental is currently £19.00 a month
Line Rental Saver:  £184 for 12 months' Line Rental must be paid in advance by debit/credit card. Available to new and existing customers with a Virgin Media cable phone line. Call charges apply in accordance with your tariff. Not available with other line rental offers or Home Phone Talk plan offers. If you cancel Line Rental Saver within 14 days days of your order you will get a full refund of your advance payment to the debit or credit card you paid with. Otherwise the advance payment is non-refundable. After 12 months, you will automatically move to standard line rental charges (currently £19.00 a month).
SIM: Separate contracts and terms and conditions apply to your cable and mobile services. If you take cable and mobile services from us, you will receive separate bills for your cable and mobile services.  

uSwitch awards 2016: Source www.uswitch.com/awards

Weather: Satellite and aerial signals can be affected by extreme weather. See virginmedia.com, sky.com and bt.com for full details of each ISP’s products and services. 

Offers require you to pay by Direct Debit and use eBilling.

All the Sports at the best price: New customers only. Mix TV pack with Sky Sports and BT Sport HD Premium packs (£49.50/m) v Sky standard price for Original Bundle (£20), Sky Sports (£27.50) and BT Sport pack HD (£26.99) at £71.49p/m for 12 months. Sky Sports 3, 4 and F1 not directly available on BT. TalkTalk Essentials Sky Sports Boost + BT Sport pack HD (£68.99). 

Player bundle: New customers only. 18 month minimum term applies. Player TV, SuperFibre 50 broadband (up to 50Mbps) and Talk Weekends.  £12 a month for 12 months, then standard pricing applies from month 13, currently £26 a month.  Virgin Media line rental £19 a month required. Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.  Offer ends 30 October 2016.

Mix bundle: New customers only. 18 month minimum term applies. Mix TV, SuperFibre 50 broadband (up to 50Mbps) and Talk Weekends.   £18 a month for 12 months, then standard pricing applies from month 13, currently £31 a month.  Virgin Media line rental £19 a month required.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply.  Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

Fun bundle: New customers only. 18 month minimum term applies. Fun TV, VIVID 100 broadband (up to 100Mbps) and Talk Weekends.  £26 a month for 12 months, then standard pricing applies from month 13, currently £41 a month.  Virgin Media line rental £19 a month required.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

Full House bundle: New customers only. 18 month minimum term applies. Full House TV, VIVID 200 broadband (up to 200Mbps) and Talk Weekends.  £35 a month for 12 months, then standard pricing applies from month 13, currently £57 a month.  Virgin Media line rental £19 a month required. Premium add-ons such as Sky Cinema & Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

Full House bundle 100: New customers only. 18 month minimum term applies. Full House TV, VIVID 100 broadband (up to 100Mbps) and Talk Weekends.  £30 a month for 12 months, then standard pricing applies from month 13, currently £52 a month.  Virgin Media line rental £19 a month required. Premium add-ons such as Sky Cinema & Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

Full House Sports bundle: New customers only. 18 month minimum term applies. Full House TV, VIVID 200 broadband (up to 200Mbps) and Talk Weekends.  £55 a month for 12 months, then standard pricing applies from month 13, currently £87.50 a month.  Virgin Media line rental £19 a month required. Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

Full House Sports bundle 100: New customers only. 18 month minimum term applies. £50 a month for 12 months, then standard pricing applies from month 13, currently £82.50 a month.  Virgin Media line rental £19 a month required. Full House TV, VIVID 100 broadband (up to 100Mbps) and Talk Weekends.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. 

Full House Movies bundle: New customers only. 18 month minimum term applies. Full House TV, VIVID 200 broadband (up to 200Mbps) and Talk Weekends.  £45 a month for 12 months, then standard pricing applies from month 13, currently £77 a month.  Virgin Media line rental £19 a month required. Premium add-ons such as Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

Full House Movies bundle 100: New customers only. 18 month minimum term applies. Full House TV, VIVID 100 (up to 100Mbps) broadband and Talk Weekends.  £40 a month for 12 months, then standard pricing applies from month 13, currently £72 a month.  Virgin Media line rental £19 a month required. Premium add-ons such as Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. 

Full House Sports & Movies bundle: New customers only. 18 month minimum term applies. Full House TV, VIVID 200 broadband (up to 200Mbps) and Talk Weekends.  £62 a month for 12 months, then standard pricing applies from month 13, currently £94.50 a month.  Virgin Media line rental £19 a month required. Premium add-ons are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

Full House Sports & Movies bundle 100: New customers only. 18 month minimum term applies. Full House TV, VIVID 100 broadband (up to 100Mbps) and Talk Weekends.   £57 a month for 12 months, then standard pricing applies from month 13, currently £89.50 a month.  Virgin Media line rental £19 a month required. Premium add-ons are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

VIP bundle: New customers only. 18 months minimum term applies. Full House TV, Sky Cinema and Sky Sports (including in HD), VIVID 200 broadband (up to 200Mbps) and Talk More Anytime.   £68.50 a month for 12 months, then standard pricing applies from month 13, currently £101 a month.  Virgin Media line rental £19 a month required. Premium add-ons are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply.  Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

12 months’ welcome discount on 18 month minimum term: New customers only. From £5.50 off cable bundle price a month, for first 12 months. Standard prices apply from month 13. Virgin Media line rental £19 a month required. If you cancel during your minimum term an early disconnection fee will apply. Direct Debit and eBill price. Add up to 45p a month payment handling fee for non-Direct Debit payments and £1.75 a month for paper bills. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect, standard pricing applies to upgrade. We may withdraw or amend the discount if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 30 October 2016.

Channels, content and features available depend on your chosen package.  Channels, content and features are variable and depend on your chosen subscription.

Premium channels: If you wish to reduce your tier of services or remove any additional services (including premium television channels) you must give us 30 days notice. You must subscribe to Sky Sports in SD to take these channels in HD.  Sky Cinema Premiere +1 not available in HD.
ᴥ Sky Sports HD channels: Sky Sports HD channels £7 per month when subscribing to Sky Sports SD channels.
Sky Cinema On Demand: Over 1000 movies on demand are available to Virgin Media customers.
TV channels: Channel line-ups are subject to change from time to time and are subject to regional variations. TV packs currently exclude some teletext services. ITV HD is subject to regional variation. ITV HD is not available where STV HD or UTV HD is available. 
HD: HD TV sets, V HD Box or TiVo box connected with HDMI cables required for HD channels. Number of inclusive HD channels depends on your package.

*4K: 4K/UHD compatible.

Catch Up TV: Catch Up TV content available for seven days after broadcast.

Virgin TV Anywhere: Content available to view depends on TV package. Not all channels from relevant pack available. Selected programmes may not be available to view. Live streaming and On Demand available in the UK with broadband or WiFi internet access only. Access via PC, Mac or TV Anywhere App. [TiVo tools for TiVo customers only]. Minimum 800Kbps recommended per device accessing the service concurrently. Maximum of 2 devices per account can watch TV.

Virgin TV Anywhere App:  Only available with compatible device (selected iOS devices and Android™ mobiles and tablets). Channels depend on TV package. Not all channels available via App. On Demand only available to M+ or Mix TV packages and above. UK only. WiFi connection in the UK and compatible device required. Max. 2 devices. End User Licence Agreement applies. Visit virginmedia.com for full terms and conditions.

Sky Cinema & Sky Sports apps: Only available via the Sky Cinema and Sky Sports websites or apps (for selected iOS and Android mobiles and tablets) to customers who subscribe to these channels. UK only. Maximum 2 devices. Sky Cinema app only available on iOS 8 and above, and Android 4.x. Selected content may not be available to view. Separate End User Licence Agreements and terms and conditions apply to the Sky Cinema and Sky Sports apps and websites.
Multiroom: Not all channels are available with multiroom. See list of channels available.
∞ Multi-room streaming: If you are using Powerline, subject to your household electrics supporting the required network speed. Multi-room streaming is only available on selected channels. 

Movies On Demand: Virgin Movies On Demand movies are pay by title. Once purchased, all chargeable On Demand content must be viewed within 48 hours

Sky Sports: The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved.
3D On Demand: A 3D TV, a V HD Box, an HDMI cable and 3D glasses that are compatible with the TV are required to view content in 3D.
TiVo: The monthly TiVo charge is £5 per TiVo box (on top of your Player TV, Mix TV, Fun TV or Full House TV package’). Content available to view depends on your TV package. TiVo box remains property of Virgin Media.
Information about your TiVo use: By having the and/or using the TiVo service you give us your consent to use your viewing information to personalise your TiVo experience (in addition to the other purposes set out in our privacy policy). We may share this information with third parties in an aggregated form. This will not personally identify you. This aggregated data may be used by those third parties for marketing purposes. TiVo, WishList and the Thumbs Up logo and the Thumbs Down logo are trademarks or registered trademarks of TiVo Inc. and its subsidiaries worldwide.
TiVo features: Record three shows and watch a fourth you recorded earlier. Music on Demand is not discoverable by the search function.
New customers: 500GB TiVo box activation is worth £49.95. 1TB TiVo box activation is worth £99.95. If you take a 500GB TiVo box as your first or second box, the activation fee will be waived. If you take a 1TB TiVo box as your first box, we will reduce the activation fee to £49.95.
Series Link +: TiVo only. Not all services and apps are available via Search. Search will only bookmark content available on TiVo platform.

Box Sets: Box Sets only available on TV XL through TiVo box. Selection of shows/series available vary each month.

All the football: Sky Sports and Full House (XL) TV package required.

Netflix:  Netflix subscription required at extra cost.

Box sets:  Available to Full House (XL) customers only. Content is variable and will be added and withdrawn monthly.

Broadband general: Speeds referred to are download speeds unless stateD otherwise. Virgin Media ultrafast speeds are 100Mbps and above. Minimum computer requirements apply. Speed of Internet connection assumes components working at optimum speed and capacity. Home environment, device limitations, number of users and time of day may affect WiFi performance. Acceptable use policy applies. 

 

Downloading: Copyright owner's permission may be required for the downloading of music. 

 

Fastest/ultrafast broadband over WiFi: Virgin Media Vivid 200 WiFi speed measured in independent tests (Farncombe, Nov 2015) benchmarked against competitors’ advertised max. fixed line speeds (Ofcom Report, Feb 2016).  See http://www.virginmedia.com/ourspeeds for details.  

 

F-Secure SAFE: F-Secure SAFE not available on BlackBerry operating systems.

 

More likely to get headline speed: Highest percentage of headline speed achieved over 24 hours (Ofcom Speed Report, March 2016)

 

Netflix Streaming: Source: https://ispspeedindex.netflix.com/country/uk/. Netflix ISP Speed Index compares performance of major ISPs and lists the average prime time bitrate for Netflix content streamed to Netflix members during a particular month for major ISPs. Virgin Media leading ISP for past 12 months.

 

Ofcom Report: Average speed data comes from the Ofcom Speed Report March 2016, unless otherwise stated. These ranges reflect the speeds that would be achieved 95 times out of 100 if the exercise was repeated with different panelists. If the range of two operators overlap, then these operators offer comparable performance. They are not a description of the range of speeds actually measured. Speeds tested over a 24 hour period through a wired connection for one PC. Customers may experience slower speeds when multiple devices are connected and using broadband wirelessly. 

 

 

Reliability: Broadband Genie Home Broadband Survey 2016 - www.broadbandgenie.co.uk/broadband/survey/2016.

 

º Twice as fast: Based on advertised max speeds (up to 200Mbps for VIVID 200 vs up to 76Mbps for BT Infinity 2 and Sky Fibre Max). Speeds referred to are download speeds. 

 

UK's fastest widely available broadband speed:  Virgin Media vs major UK ISPs fastest average download speeds according to the Ofcom Speed Report March 2016. 

UK's fastest widely available download speed: Virgin Media vs major UK ISPs fastest average download speeds according to the Ofcom Speed Report March 2016. Virgin Media vs major UK ISPs (average download speeds).

 

UK's fastest widely available upload speed:  Virgin Media’s VIVID 200 Gamer has the fastest average upload speeds vs other major UK ISPs. EE’s, Plusnet’s, Sky’s and BT’s ‘up to’ 76Mbps download speed FTTC packages had average 24-hour upload speeds of 17.1Mbps, 16.1Mbps, 16.0Mbps and 15.2Mbps respectively according to Ofcom’s March 2016 Performance Report. In August 2016 members of the Virgin Media Broadband Performance panel powered by SamKnows had an average 24-hour upload speed of 20.16Mbps on Virgin Media’s VIVID 200 Gamer service, faster than other major UK ISPs. See http://www.virginmedia.com/ourspeeds for details.  

Unlimited broadband: VIVID 200 Gamer has no traffic management measures and no monthly data usage allowance. 

Unlimited downloads: Upload speeds may be affected by traffic management measures and heavy users may experience a temporary reduction in upload speeds. (No upload traffic management measures on VIVID 200 Gamer.)  See virginmedia.com/traffic for details of our policy and factors that can affect your broadband speeds. Minimum computer requirements apply. Speeds assume equipment is at optimum speed and capacity. 

 

‡Up to 50Mbps: "Regular Broadband": (ADSL2+ over 10Mbps, excludes fibre products) average peak time speed of 8.4Mbps. Virgin Media peak average peak time speed of 44.6Mbps to 49.1Mbps from the Ofcom Speed Report March 2016. See virginmedia.com/ourspeeds for details.

 

~ Up to 100Mbps: "Regular Broadband": (ADSL2+ over 10Mbps, excludes fibre products) average peak time speed of 8.4Mb. Virgin Media peak average speed of peak time 81.6Mbps to 90.6Mbps from the Ofcom Speed Report March 2016.. See virginmedia.com/ourspeeds for details.

 

Virgin Media Hub: Available to new customers taking our broadband services (subject to status and credit checks). Provided free while you are a subscriber and must be returned upon request or a charge shall be applied. Wireless-enabled equipment required. Equipment remains property of Virgin Media.

 

Virgin Media WiFi: App requires iOS 8 or later. Not yet available on AndroidTM. Available on seven registered devices. WiFi connection required. UK only. Experience varies by location and number of users. Terms and conditions apply.

 

Web Safe: Web Safe is currently available to all new Virgin Media broadband customers who signed up after 27th February 2014. Web Safe will not be automatically be set to on. Users can choose and change their settings at any time in My Virgin Media. Once you interact with your settings via the My Virgin Media logged in overview page you will be automatically registered with Web Safe and subject to the global white list. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Virgin Media accepts no responsibility for personal online activity.

 

WiFi on the London Underground:  Activation required. WiFi services available in the station only. Use of WiFi is subject to Virgin Media’s terms and conditions.

 

WiFi speeds: Customers may experience slower speeds when multiple devices are connected and using wireless broadband

Ϫ Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers starting within the weekend (all day Saturday and Sunday) periods.  Excludes indirect access, dial-up internet, 0845, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Charges apply outside of inclusive minutes. Fair usage policy applies.  Inclusive 0870 numbers subject to limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees at virginmedia.com/callcosts
Ϫ Talk More Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers starting within the weekend (all day Saturday and Sunday) periods. Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Fair usage policy applies. Inclusive 0870 and 0845 numbers subject to a limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees at virginmedia.com/callcosts.
Ϫ Talk More Evenings & Weekends : Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers starting within the evening (7pm to 7am) and weekend (all day Saturday and Sunday) periods. Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Fair usage policy applies. 0870 and 0845 numbers subject to a shared limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees at virginmedia.com/callcosts.
Ϫ Talk More Anytime: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers. Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. 0870 and 0845 numbers subject to a shared limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees at virginmedia.com/callcosts
Ϫ Talk More International Anytime: Zero-rated tariff applies to the first hour of direct-dialled UK local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0845 and 0870, and other numbers beginning with 08, and calls to 30 international landline destinations as follows - Australia, Austria, Belgium, Canada, China, Cyprus, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy (including Vatican City), Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Thailand and USA (also includes calls to mobiles in China, Hong Kong, India, Singapore and Thailand). Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Fair usage policy applies. 08 numbers subject to a limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees at virginmedia.com/callcosts

ˇCall costs: For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary. Please note standard charges apply, please check with your network operator for rates.

Phone line rental: Line rental is currently £19 a month.

Line Rental Saver: £184 for 12 months' Line Rental must be paid in advance by debit/credit card. Available to new and existing customers with a Virgin Media cable phone line. Call charges apply in accordance with your tariff. Not available with other line rental offers or Home Phone talk plan offers. If you cancel Line Rental Saver within 14 working days of your order you will get a full refund of your advance payment to the debit or credit card you paid with. Otherwise the advance payment is non-refundable. After 12 months, you will automatically move to standard line rental charges (currently £19 a month). Fair usage policy applies.

Calls to Mobile numbers: Unlimited calls to Mobile numbers in the UK are included if mobile numbers have been active in the previous 90 days (i.e. a chargeable call, text or data session has been made). Call categories are aligned with your home phone talk plan. Re-dial before 60 minutes to avoid call charges. Fair usage policy applies.
Zero-rated tariff: Zero-rated tariff applies to the first hour of direct-dialled calls to numbers that are inclusive within your chosen Talk plan starting within the relevant period. You will be charged for calls lasting longer than 60 minutes.  Full details of call charges/connection fees at virginmedia.com/callcosts
Talk Mobile £2: Available as an add-on with Talk Weekends, Talk More Weekends and Talk More Evenings and Weekends.  Talk Mobile telephone tariffs apply for those customers paying the additional Talk Mobile £2 monthly subscription. Full details of call charges/connection fees at virginmedia.com/callcosts.  All calls are subject to a call connection fee of 19 pence.  Discounted and inclusive mobile calls are to all UK mobiles, excluding other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc. You must keep your Talk Mobile package for at least 30 days. Further terms and conditions apply, see virginmedia.com for details. 
Talk International £2: Available as an add-on with a Virgin Talk plan except Talk More International Anytime or certain older Talk Plans. Talk International £2 call charges apply for those customers paying the additional Talk International £2 monthly subscription.  Full details of call charges/connection fees at virginmedia.com/callcosts. Where there is no call charge specified the landline charge will apply. All calls are subject to a call connection fee of 19 pence. You must keep your Talk International £2 package for at least 30 days. Further terms and conditions apply, see virginmedia.com for details. 

Inclusive Calls to Virgin Media National Directory Enquires (118 180): Only includes calls to 118 180 from your Home Phone; charges apply for calls to 118180 from your mobile phone or other operators.  Excludes all third party directory enquiry services. Fair Use Policy applies with a maximum of 10 calls per day.  You are responsible for making sure that you do not exceed this allowance. If you do exceed the allowance, we reserve the right (at our sole discretion) to charge you for the call (30p per call). Onward connection restrictions apply.  
Number transfer: Number transfer subject to availability. Where you have requested to keep your existing phone number, if your number has not been ported over within 24 hours of the activation date, you might be entitled to compensation. To find out more, just get in touch with our team on 150 for free from your Virgin Media phone or 0345 454 1111 from another line. For details about how much it costs to call our team, view our calling costs page.
Inclusive calls to landlines: Your inclusive landline calls are to UK numbers beginning 01, 02 and 03. 
Last Number Recall: Where a charge applies for using 1471 the cost is 19.2 pence, plus the standard call connection and pence per minute rates. You will hear an announcement when you dial 1471 if this charge applies. Full details of call charges/connection fees at virginmedia.com/callcosts.
Ring Back When Free: Dependent on area. Customers in some areas may incur a charge of 35p per use.
Caller Display: Availability depends on area.
Price disclaimer: Prices may change at any time during your contract. Whilst every effort is taken to ensure that current prices are accurately reflected in all literature, including this website, occasionally discrepancies may occur. In the event of conflicting pricing information, our PDF Tariff guide virginmedia.com/callcosts takes precedence.