About Us | Cable My Street | Virgin Media

About Us - Cable My Street


How we're boosting speeds across the UK


Cable My Street is more than just a project to allow more UK homes and businesses to experience faster internet (although that’s a big part of it – our aim is to connect  17 million premises). It’s also about giving back. Our £3 billion private investment in the country’s digital infrastructure is expected to benefit the UK economy by £8 billion, and will be directly responsible for creating 6,000 new jobs, including 1,000 new apprentices, over the duration of the five-year project.
 

VIVID – our next generation optical fibre is here

Are you ready to be moved? Discover a whole new way to experience the internet with VIVID – our next generation optical fibre that delivers ground-breaking speeds of up to 200Mbps! Everyone can stream movies, music and more online at the same time, on multiple devices, enjoying unlimited downloads.

DOCSIS 3 - the magic in our cables

We're pretty proud of our cables.  They're totally different to those used by other widely available providers because they feature DOCSIS® 3 technology, and they run right to your house.

 

Just hit Compare now

Virgin Media's speed

Up to 200Mbps

VS

My current speed

  • HD movie
  • Music album
  • XBOX game
  • TV show

Boom!

(Competitor Download Counter)

You just downloaded a whole

Provider Broadband Speed HD Movie (4Gb) Music Album (60Mb) Xbox Game (20Gb) TV Show HD (1.3Gb)
Virgin Media VIVID Up to 200Mbps 4 mins 4 secs 19 mins, 58 secs 1 min, 17 secs
BT and Sky regular Broadband Up to 16Mbps 1 hour, 0 mins, 59 secs 54 secs 5 hours, 4 mins, 56 secs 19 mins, 39 secs
BT Infinity 1 and Sky Fibre Up to 38Mbps 18 mins, 30 secs 16 secs 1 hour, 32 mins, 30 secs 5 mins, 58 secs
BT Infinity 2 and Sky's fastest fibre Up to 76Mbps 9 mins, 22 secs 8 secs 46 mins, 49 secs 3 min, 1 secs


FAQs

Can businesses register in the same way as residential homes?

Yep, you can!  We'd love to hear from businesses and home owners. If you're running a business from home, just register in the same way as you would if you were registering a residential home. Otherwise head on over to the Cable My Business registration page, or visit the Virgin Media Business Team, who'll be able to help you with any queries.
 

How much of the UK will Virgin Media cover by the end of this expansion?

By the end of the Cable My Street project we plan to have connected over 4 million more properties.  At the moment, just over 44% of homes in the UK are cabled up to receive Virgin Media services.  In the next five years, we hope to raise this to almost 57%!
 

 

 

 

How do you decide which streets will get Virgin Media?

We base our decisions on a lot of different things, but the first thing we look at is how close the street or area is to our network.  Then we'll take a look and see how much interest we've had from the local community.  That's why we're encouraging as many people as possible to register their interest - because the more interest we have in an area, the more likely we are to get our skates on and start cabling the street.  If you want us, we want you!
 


What our customers say

Good programme bundles, first class fast reliable broadband and phone lines, all at a very competitive price

 


 

Mr Furber From Virgin Media's 2015 NPS Survey
 

 

Good service, easy to contact and good choice of what appears to each individual.  Programmes not affected by the weather as it's all underground.

 

 

Mrs Halifax From Virgin Media's 2015 NPS Survey


 

The internet is really fast.  The engineers ensure you are working fully before they leave the premises and it is done in a very quick time 

 

 

Mrs Welsher From Virgin Media's 2015 NPS Survey


 

Excellent service on all aspects, especially Broadband,  TV packages brilliant and helpline is superb.

 



Mr South From Virgin Media's 2015 NPS Survey


 


Why choose Virgin Media

With our award winning network, your household can make the most of our next generation optical fibre and flexible TV and phone services

With us you don't have to take a phone line to ge our ultrafast fibre optic internet.

You get peace of mind guaranteed as standard as we don't charge for servicing and repairs (Sky charge £65 for call outs).  If anythiing goes wrong, we'll sort it out - no charge*.

Enjoy an immense library of TV, movies and Box Sets, plus the only place you can get Sky Sports and BT Sport in one package.

With our clever HD-ready TiVo® box, you can pause and rewind live TV and record 3 shows at once while you watch a fourth already recorded.

 

The legal stuff

Services available in Virgin Media cabled streets only. Service availability subject to survey, capacity and credit check. Minimum term contract applies. If you cancel during the minimum contract period you will incur an early disconnection fee.

Minimum computer requirements apply. Speed of internet connection assumes components working at optimum speed and capacity. Speeds referred to are download speeds.

Based on our overall service and the highest percentage of headline speed delivered over 24 hours. Feb 2015 Ofcom report based on November 2014 data.

TiVo is a trademark or registered trademark of TiVo Inc. and its subsidiaries worldwide.

Premium channels and package upgrades must be kept for at least 30 days. TiVo, WishList and the Thumbs Up and the Thumbs Down logo are trademarks or registered trademarks of TiVo Inc. and its subsidiaries worldwide. HD Equipment required. CableLabs is the owner of the DOCSIS 3 trademark.

Equipment remains property of Virgin Media. Servicing and repairs exclude mistreatment/misuse.

At the 2015 uSwitch.com Broadband Awards Virgin Media won Best Broadband Provider, Best Customer Rated Broadband and Fastest Broadband.

Ofcom's review of UK broadband speeds published in February 2015 based on Ofcom, November.