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How is my bill calculated when I cancel?

If you choose to cancel your contract with us, we will send you a bill which will include your pro-rata monthly charge and any early disconnection fees you may have. This bill will be up to the end of your one month notice period.

After this, you will receive a final bill which will include any usage from the last partial month, including any chargeable usage. If you have any credit on your account we will refund you that amount. This refund may be moved to another pay monthly mobile number you have with us if that’s what you want.


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