orangeYellowOne.svgorangeYellowThree.svgorangeYellowTwo.svg

Intelligent Wi-Fi

Get better broadband speeds in every corner of your home. Included with our Hub 3 and 4, Intelligent WiFi adapts to the number of people and devices, so you can crack on with doing what you love.

What is Intelligent WiFi?

Available on our Hub 3 and Hub 4, Intelligent WiFi is Virgin Media’s magic tech which automatically fixes WiFi issues in your home before they even crop up. It’s an internet booster that also adapts to the number of people using devices online around your home offering the most reliable WiFi performance wherever you are.

Get Intelligent WiFi Plus with our WiFi Pods

Our super-smart Intelligent WiFi Plus service includes all-new WiFi Pods, which pack in next-level mesh WiFi for better coverage and faster speeds, all around the house.

Our WiFi Pods provide our most reliable browsing, gaming and show-streaming power, right where you want it, and all for just £5 a month. If you’re an Ultimate Oomph or Gig1 Fibre Broadband customer, Intelligent WiFi Plus is included with your package.

Find out more about Intelligent Wifi Plus

Solve WiFi issues with Intelligent WiFi

Mighty WiFi, powered by our Hubs

With Intelligent WiFi technology unleashed on our Hub 3 and Hub 4, we can bring faster WiFi speeds to your hungry gadgets.

Take control with just a few taps

Use the Virgin Media Connect app to share your WiFi password with friends, scan what’s getting in the way of your WiFi and chat with an agent about any WiFi issues.

Help banish those WiFi blackspots

Got a WiFi blackspot in your home? A WiFi Pod (also called a WiFi extender or WiFi booster) can help boost WiFi signal in the room where you’re plugged in. Magic.

The Virgin Media Connect app

Partnering your Intelligent WiFi in your Hub 3 with our awesome Connect app will help banish those WiFi blackspots for good. The app scans your home, testing your WiFi signal from room to room, letting you know where you need a WiFi booster most.

It also lets you pause the WiFi on certain devices, reboot your Hub to easily fix common WiFi issues and help you get in touch with one of our friendly team members if you need extra help.

What is a WiFi Pod?

Ever suffered from a WiFi blackspot somewhere at home? With a WiFi Pod (also called a WiFi extender or WiFi booster) you won’t have to avoid those areas anymore. Our plug-in WiFi booster will connect to the Hub 3 or Hub 4 from any room and improve the signal.

Do I need a WiFi Pod if I have Intelligent WiFi?

Intelligent WiFi is designed to automatically sort out WiFi issues around your home without you needing to leave your seat. But if you have any hard to reach places in your home, Intelligent WiFi won’t be able to fix that without a WiFi range extender – that’s where our boosters come in.

Intelligent WiFi works by teaming up with your Hub 3 and Hub 4, Virgin Media Connect app and WiFi extender to improve the WiFi, throughout your home. You benefit from having a reliable signal, wherever you are and to whatever device is at hand.

Useful links

The legal stuff

These prices are for new customers only.

Virgin Media services are only available in Virgin Media network areas.

All of the products on this page are subject to survey, network capacity and a credit check.

Each service has a minimum contract length that’s shown in your basket.

If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.

Priority is a service from O2 that current Virgin Media customers aged 16+ can also use.
  • Offers are subject to eligibility and availability.
  • Read the terms on the Priority app or at o2.co.uk/terms