Skip to main content

Get the shiny new iPhones with super-duper-fast 5G and zero upfront cost, plus learn about the new Apple AirTag

By Virgin TV Edit

Apple’s iPhone 13 and iPhone 13 Pro have arrived, and they are slicker, more advanced and more colourful than ever. The new Cinematic mode lets you shift focus, just like filmmakers do, with a new 12MP camera and a new A15 Bionic Chip. Choose from new colour variations, including Pink for iPhone 13 and Sierra Blue for iPhone 13 Pro, which are both proving very popular. The models sport smaller notches, which have been reduced by 20%, so you’ll receive even more screen time.


If you want the very best in phone photography, performance and display, opt for the iPhone 13 Pro, with its ProMotion display with faster refresh rates up to 120Hz. If you’re not such an avid snapper and just want a great smartphone, the iPhone 13 is the one for you.

Check out the latest deals on Virgin Mobile below. Plus, you’ll receive up to £300 additional cashback when trading in any handset for a new iPhone 13 or iPhone 13 Pro**. Apple also launched the shiny new iPhone mini and the impressive iPhone 13 Pro Max.

iPhone 13

The Apple iPhone 13 is available on Virgin Mobile from just £33 per month with zero upfront cost on a 36-month contract. Receive 160GB data on iPhone 13 from just £40 per month with zero upfront cost too*.


Pair the shiny new iPhone 13 138Gb in Midnight Black with the new Apple AirPods (3rd Gen) at £28 per month on a 36-month contract with 2GB data, unlimited minutes and texts. All with zero upfront cost*. You can also get six months of Apple Music free with your new AirPods.


iPhone 13 Pro

The Apple iPhone 13 Pro is available from just £39 per month with zero upfront cost on a 36-month contract. Receive 160GB data on iPhone 13 Pro from just £46 a month with zero upfront cost too*.

iPhone 12 and AirTags Pack

The iPhone 12 and AirTags pack (contains four AirTags, so everyone in the family can have one!) is available on Virgin Mobile from just £32 per month with zero upfront cost on a 36-month contract*.


Here’s what you need to know about Apple AirTags

You’ll never misplace your wallet, your keys, your bag (you name it) again

An AirTag is a small, button-shaped tracking device designed to help you find things you’ve misplaced. Pop it into one of your personal objects or use a separate keychain to attach it to something, including keys, bags, apparel, small electronic devices and even vehicles. That’s right, you’ll never have to guess where you parked your car again!


When something has an AirTag attached to it, you can play a sound on the built-in speaker by going to the new Items tab in the Find My app, or say, “Hey Siri, find my wallet,” or whatever you’re missing. If it’s nearby, just follow the sound – and voilà – you’re reunited with your item!


It’s like playing a game of hide-and-seek

If your AirTag is nearby, your iPhone can lead you straight to it with Precision Finding. You’ll see the distance to your AirTag and which direction to head in as you’re told whether you’re getting warmer, colder or hot, hot, hot!


When youʼve left something far behind, like at the gym, the Find My network – made up of hundreds of millions of iPhone, iPad and Mac devices around the world – helps track down your AirTag.


An AirTag can be put into Lost Mode, just like any Apple device

When your AirTag is detected by a device in the network, you’ll automatically get a notification. You can also set it up so that someone can get your contact info by tapping your AirTag with an NFC-capable smartphone – which is the same technology that allows people to pay for things with their phone.


It has a long battery life and is water resistant

An AirTag is designed to keep working for more than a year. Your iPhone will let you know when it’s time to replace the battery – easy! Even if your keys have been dropped in a puddle, or your pet somehow gets hold of them in their slobbery mouth, your AirTag is water resistant. Phew.


Your privacy is covered

Only you can see where your AirTag is. Your location data and history are never stored on the AirTag itself. Devices that relay the location of your AirTag also stay anonymous, and that location data is encrypted. Not even Apple knows the location of your AirTag or the identity of the device that helps find it.


What if you end up with someone else’s AirTag? The product is designed to discourage unwanted tracking, so your iPhone cleverly notices any AirTag that isn’t yours and will send you an alert. If you still haven’t found it, the AirTag will start playing a sound to let you know it’s there.


You might also like

Freestyle Contracts: Based on either a 24 or 36 month interest free Consumer Credit Agreement provided by Virgin Media Mobile Finance Limited and a 30 day rolling Pay Monthly Airtime Contract with Virgin Mobile Telecoms Limited. Credit check & payment by Direct Debit required. You must pay off your loan in full in order to upgrade your handset. 0% APR Representative. Prices shown require eBilling. For paper bills add £1.50 per month

Virgin Media Limited is an appointed representative of Virgin Media Mobile Finance Limited, which is authorised and regulated by the Financial Conduct Authority (Financial Services Register number: 626215)

* The charge for your airtime plan will increase with your July bill each year. Any increase will be in line with the retail Price Index (RPI) rate of inflation announced in the April before and we'll always give you 30 days’ notice of the exact increase each year.

5G: 5G compatible device, Freestyle or SIM Only plan and coverage required.

       Download times are based on average 5G download speeds Q3 2019 (at 140Mbps).

       For more details see

       Host a group video call in HD: HD compatible device required

4G Calling: All 4G Calling usage will deplete from Pay Monthly plan allowance. Any 4G Calling usage beyond inclusive allowance will be charged at the standard rates of the Pay Monthly plan. Access to 4G Calling service requires a 5G Pay Monthly plan and a compatible device. Virgin Media can’t guarantee that devices not supplied directly by Virgin Media will be compatible with 4G Calling. UK only.*No bank or credit card details are needed up front for the trial.

** Virgin Media Freestyle Trade Up Terms and Conditions

Please read the following terms and conditions carefully. You should understand that by placing an order to Trade Up you agree to be bound by these terms and conditions. It is recommended you take note of your IMEI number before you Trade Up in case there are any potential problems with your order. Please see the FAQ for help on how you find your device’s IMEI number

1. What is Freestyle Trade Up?

1.1. Trade up is a service that allows existing Virgin Media Freestyle customers (“you”) to upgrade to a new phone early by using the value in one old phone (a “Device”) to pay off your existing active Freestyle consumer credit agreement (your “Freestyle Loan”) with Virgin Media Mobile Finance Limited governed by the Consumer Credit Act 1974 (“Trade Up”).

1.2. You are able to Trade Up any valid Device; it does not need to be the Device associated to your existing Freestyle Loan.

2. Who Provides Trade Up?

2.1. The Trade Up services are operated for and on behalf of Virgin Media Limited (registered no. 2591237) at 500 Brook Drive, Reading, RG2 6UU. (“Virgin Media”) by Brightstar Corporation Technology Limited (registered no. 08401611) at Weston Road, Crewe, Cheshire, CW1 6BU (“Brightstar”) (together “we”, “us” or “our”).

3. Eligibility

3.1. To place a Trade Up order, you warrant:

(i) you are a resident in the United Kingdom;

(ii) that you are an existing Virgin Media customer with an active Freestyle Loan with Virgin Media Mobile Finance Limited;

(iii) you are the owner of the Device or have obtained express consent from the rightful owner to Trade Up the Device;

(iv) the Device is not subject to any previously agreed trade in or Trade Up arrangement;

(v) the Device was not purchased from Virgin Media within 30 days prior to placing the Trade Up order; and

(vi) the Device is not stolen or listed with us or a third party as stolen.

3.2. As part of the eligibility process, we will check the Device with CheckMEND, from the suppliers of IMMOBILISE as used by UK Police forces to trace stolen and missing property. If the Device fails any due diligence check we may notify the relevant police authority and we may pass the Device and your details to them and the Device Quote as defined in section 4 below will not be used to settle your Freestyle Loan.

4. Placing your Trade Up order

4.1. To determine the value of your Device, when placing your order you shall provide a true and accurate description of the Device, including but not limited to the following information:

(i) the correct brand/make, model and IMEI number of the Device you wish to Trade Up; and

(ii) the condition of the Device that you wish to Trade Up, which shall be classed as either: (a) a working device, which means all features of the Device are in good working order and condition, there is no physical damage to the exterior (e.g. to the buttons or screen) or water damage, the device is able to make/receive calls and SMSs, its battery is included and is able to maintain charge and power up (“Working Device”);  or (b) a non-working device, which means a Device that is not fully functional (e.g. does not power up, has a damaged screen, case or buttons or has water damage) but includes a battery, is not crushed or bent; has no missing components (“Non-Working Device”).

The Device’s Trade Up value (“Device Quote”) shall be solely determined by Virgin Media, Brightstar or a third party based on the make a model of the Device.

Device chargers and accessories may not be returned with your Device and hold no monetary value. They shall not form part of the condition and cannot be used to complete the Trade Up process. Such Device chargers and accessories will not be returned to you; therefore we recommend you carefully check the contents of your package before returning it to us.

4.2. Once a Trade Up order is placed, the Device Quote shall be valid for up to 14 calendar days to enable you to complete your order. If the Device arrives after 14 calendar days from the date the Trade Up order is placed, the Device Quote shall be updated – see section 5.1(ii).

4.3. You will be sent a free postage pack via Royal Mail after placing your order; this will normally arrive 2-3 working days after your Trade Up order has been placed. We do not accept responsibility for lost, stolen, late or damaged postage packs containing your Device. Proof of sending is not is not proof of receiving.

4.4. If we don’t receive your Device after 28 calendar days, your Trade Up order will be cancelled. For the avoidance of doubt, your current active Freestyle Loan and any new Freestyle Loan are separate and shall continue to be payable as normal and in line with your recently advised payment schedule.

4.5. Important Information prior to Trade Up:

(i) By placing your order and sending your Device, you will be unable to cancel your order.

(ii) Please remove any SIM card and any accessories, including without limitation memory cards, prior to Trade Up. We shall not be liable for any consequences of you not removing the SIM card or accessories, including any charges then occurred. You shall continue to be responsible for such charges; and

(iii) We strongly encourage you to backup and store elsewhere any data stored on the phone any memory card, including but not limited to images, messages and videos, on the Device that you wish to retain before to Trade Up. We will not be liable for any damage, confidentiality, loss or erasure of any such data, including personal data, or for any consequences of you not removing your data, including use or disclosure of such data.

5. Trade Up contributing to your Freestyle Loan

5.1. Once your order has been received, we shall, in our absolute discretion, determine whether the description of the Device when the Trade Up order is placed, is an accurate and true description of the Device received:

(i) If it is determined to be a true and accurate description, the Device Quote shall be used to part settle/settle your existing active Freestyle Loan.

(ii) If it is determined to not be a true and accurate description or if the Device is received after 14 calendar days from the Trade Up order and the value has subsequently changed, then the Device Quote shall be invalidated and a new revised quote (“Revised Value”) will be offered to you to part settle/settle your Freestyle Loan. You shall be notified of such Revised Value by e-mail and you shall have 5 calendar days from the issue of the Revised Value to either accept or reject the Revised Value. If you do not accept or reject the Revised Value, we shall assume you accept the Revised Value and this will be used to part settle/settle your existing active Freestyle Loan. If you do reject the Revised Value, we shall return the Device back to you free of charge. You have 14 calendar days from your acceptance or rejection of the Revised Value to cancel your new Freestyle Loan.

5.2. For the avoidance of doubt, the Device Quote or, if accepted, the Revised Value shall only contribute to your existing Freestyle Loan. Any outstanding amount on your existing Freestyle Loan remains payable in line with your recently advised payment schedule until paid off completely. This balance can be paid by contacting Virgin Media and making a debit or credit card contribution.

5.3. Payments in relation to your existing Freestyle Loan will not be taken for up to 30 calendar days from the date your Trade Up order was placed to allow us to process your order. After 30 calendar days, your payment shall resume and a revised payment schedule will be sent to you by email.

5.4. If the Device Quote or Revised Value is higher than the balance of your existing Freestyle Loan, a credit for the difference between the Device Quote Value or Revised Value and the outstanding balance of the Freestyle Loan shall be paid into the bank account, used to pay your existing Freestyle Loan monthly payments, within 10 working days.

6. Privacy and Data Protection

6.1. Where applicable, any data collected during the course of the Trade Up services will be processed and stored wholly in accordance with applicable data protection laws and regulations. The Promoter will use reasonable endeavours to ensure no data will be processed or stored outside the EEA or by third party organisation, except for the administration of the Trade Up services.

6.2. By placing a Trade Up order with us, Virgin Media and/or Brightstar may use your personal information to contact you about special offers about goods and services that may be of interest to you.

6.3. Any personal data will only be used in accordance with Virgin Media’s or Brightstar’s privacy policy, which can be viewed here: (i) Virgin Media’s Privacy Policy ; and (ii) Brightstar’s Privacy Policy .


6.4. We reserve the right to modify these terms and conditions from time to time. If we make changes to the term and conditions of this Agreement, then we will notify and make available such revised terms and conditions.

6.5. Ownership of the Device shall only pass to us once we have received the Device and when the Device Quote or Revised Value has been accepted and payment has been dispatched to you.

6.6. Subject to 7.6, in no event shall Brightstar, Virgin Media, their affiliates, directors employees, agents or licensors, be responsible or liable for direct, indirect, special or consequential damages, arising in any way out of the Trade Up Services, including but not limited to, (a) any technical difficulties or equipment malfunction (whether or not under Virgin Media or Brightstar’s control); (b) any theft , unauthorised access or third party interference; (c) any part the Trade Up order or after order process that is late, lost, altered damaged or misdirected (whether or not after receipt by Virgin Media or Brightstar) due to any reason beyond the reasonable control of Virgin Media or Brightstar; (d) any tax liability incurred in connection with the Trade Up; or (e) use of the Trade Up services.

6.7. By placing your Trade Up order, you agree, to the extent permitted by applicable laws, and except as provided herein, to release and hold Virgin Media and Brightstar harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Trade Up including without limitation, acceptance, receipt use and/or misuse of the Trade Up services.

6.8. Virgin Media and Brightstar reserve the right to invalidate any Trade Up order where there is suspected fraudulent use of the Trade Up services.

6.9. Nothing in these terms and conditions his agreement shall limit or exclude Brightstar’s or Virgin Media’s liability for death or personal injury resulting from our negligence and any other liability that cannot be excluded or limited by English law.

6.10. We are not liable or responsible for the failure to perform the Trade Up services, if in any way the Trade Up services are not capable of being conducted as reasonably anticipated due to any reasons beyond our reasonable control, including without limitation the act of default of any third party supplier and/or our compliance with any applicable law or regulations.

6.11. This agreement and any dispute or claim arising in relation to the same shall be governed and construed in accordance with English Law and is subject to the exclusive jurisdiction of the courts of England.