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What services can I get?

Check your broadband speed

You can start testing your broadband speed by hitting Go – our handy test will then measure your download and upload speeds for you.

Check out these awesome deals

Brilliant
bundles

Enjoy lightning fast broadband speeds and epic entertainment, all in one place.

from £33 a month

18 month contract
£35 setup fee applies

Broadband
and phone

Stay connected with our ultrafast fibre broadband and phone packages.

from £28 a month

18 month contract
£35 setup fee applies

Broadband
only

Don’t need our phone services? Scale it back with our broadband only option.

from £44 a month 

18 month contract
£35 setup fee applies


Get more done online, faster

At Virgin Media we use DOCSIS® 3 technology and a unique thicker insulated cable that runs from the cabinet to your home and retains the speed regardless of the distance.

This means you can get the most out of our awesome fast downstream speeds no matter how far you are from our cabinet and more people in the household can share the connection to do everything they love. Perfect for families who do more, watch more, and have more fun.

Our fastest widely available speeds are seven times* faster than BT and Sky.

 

*Seven times faster: Based on fastest widely available advertised average download speeds (average speed 516Mbps vs average speed 67Mbps for BT Superfast Fibre 2 Unlimited and 59Mbps for Sky Fibre Max).
Mobile/Desktop only wrapper - from Large breakpoint - to No limit breakpoint

Need some help?

If you've got any questions about your broadband or your kit, just pop them in the search bar in our help section - head over here

 

FAQs

Virgin Media understand the need for a reliable broadband speed, which is why we aim to deliver consistently fast speeds, however busy your household. We’ve put together all the facts, figures and FAQs on what a good internet speed looks like, to back up our claims.

All of our broadband services are suitable for:

• Web browsing

• HD streaming

• Voice over IP

• Online gaming

• Video calling

For Ultra HD streaming to a TV we recommend having a broadband service that has an advertised download speed of at least 30Mbps.

The recommended broadband speed for streaming TV services such as BBC iPlayer is at least 1.5Mbps (or 2.8Mbps for HD quality). For Netflix, the minimum speed required is about 3Mbps and 5Mbps for streaming in HD.

According to a national annual home broadband report, the average internet speed in the UK is now 64 megabits per second (Mbps), up from 54.2Mbps the year before. If you want to get the most from your broadband services, follow our step-by-step help.

We’ve put together a handy guide on how to check your broadband performance with some great tips to make sure you’re getting the most from your service: Checking your Virgin Media broadband performance.

We offer the UK’s fastest widely available broadband, with average download speeds of up to 516Mbps and we’ve launched Gig1 Fibre Broadband with download speeds averaging 1,104Mbps! It’s so fast, it can cope with the demands of even the most gadget-filled homes. Simply pop your postcode into our postcode checker to find what speeds are available in your area.

Traditional broadband can be affected by interferences outside your house, however our fibre optic cables are much more reliable in terms of speed and performance. Interferences to your broadband speed are more likely to come from inside your house such as signals from baby monitors, cordless phones or microwaves. Find out how to locate your Hub’s happy place on our dedicated help page.

The legal stuff

VIRGIN FIBRE AREAS ONLY. Subject to survey, network capacity and credit check. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

M100 Fibre Broadband and Phone: New customers only. M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. £27 a month for 18 months. Price includes line rental. Standard pricing applies from month 19, currently £51 pm. £35 setup fee applies.

Big bundle: New customers only. TV, M100 Fibre Broadband (average download speed 108Mbps) and Talk Weekends. £29.99 a month for 18 months. Price includes line rental. Standard pricing applies from month 19, currently £62 pm. £35 setup fee applies.

M100 Fibre Broadband: New customers only. M100 Fibre Broadband (average download speed 108Mbps). £44 a month for 18 months. Broadband only. £35 setup fee applies.