As ITV returns to the celebrated London hotel for more sneak peeks behind the scenes, we look at the big numbers that have shaped it
By Chris Miller, Writer
The first series of The Savoy took us behind the scenes at one of Britain’s most expensive and historic hotels, giving us an insight on the luxuries within its walls, the hard-working staff who keep the hotel running and the guests who stay in its exclusive rooms and suites.
Since then The Savoy has faced the most turbulent time in its 132-year history, having been forced to close its doors in early 2020 (along with most other businesses in Britain) and lost tens of millions in revenue. As it reopens at a hugely challenging time for the hospitality industry, the ITV cameras are back to find out how the venerated venue is coping.
Keen to attract customers back, The Savoy is raising the stakes – and the steaks – with a new Gordon Ramsay restaurant.
There’s a new managing director, Franck Arnold, and he has big plans for revitalising the hotel. They include a new restaurant in partnership with Gordon Ramsay and the refurbishment of the world-famous American Bar, London’s original cocktail bar.
The four new episodes revisit popular characters from the first series, including head butler Sean – now promoted to Guest Experience Manager, with responsibility for the doormen, concierge and porters, as well as the butlers. But his main priority is making sure every single guest enjoys their stay – as he says, “As long as it’s legal, we’re going to be doing it for you!”
There are also new faces such as new housekeeper Kirsten, chefs Andrew and Dennis, and event sales director Jamie, who finds himself wading through a backlog of postponed weddings and striving to keep even the most demanding brides and grooms happy.
Once again The Savoy delivers an eye-opening peek into the realities of running this celebrated London institution. Ahead of the new series, get to know the hotel better with the big numbers that tell its story…
When is The Savoy on ITV?
You can watch episode 1 at 9pm on Wednesday 15 June on ITV HD (CH 103/113). Episodes are available to watch after broadcast in Apps & Games > ITV Hub. The first series is also available to watch in Apps & Games > ITV Hub.
TV channels: Channels, content and features available depend on your chosen package. Channel line-ups and content are subject to change at any time and to regional variations.
HD: HD TV set, V HD Box, TiVo box or Virgin TV V6 connected with HDMI cables required for HD channels. Number of inclusive HD channels depends on package.
Catch Up TV: Catch Up TV content available for up to 7 days or up to 30 days after broadcast, depending on content.