Want to send and receive email with Outlook 6? This section contains a step-by-step guide to help you set things up.
If your email address ends in @virginmedia.com, click here.
To set up an email account, you need to use the Internet Connection Wizard. This is a simple step-by-step program that allows Outlook Express 6 to gather the necessary information from you. Simply follow the steps below:
- Double-click on the Outlook Express icon on your computer's desktop (similar to the image displayed below) to launch the program.

If you do not have this icon on your desktop, click on the Start button, select All Programs, then select Outlook Express. The following window displays:

- Click on Tools in the menu bar at the top of the window, then click on Accounts… The Internet Accounts window displays with the All tab selected.
- Click on the Mail tab, then click on the Add button to display a sub-menu. Click on Mail, as shown below:

- The Internet Connection Wizard opens, as shown below:

- At the Display name prompt, enter the name that you want people to see when they receive emails from you. Most people use their full name (first name and surname, for example Richard Branson), however you can choose any name. This does not have to match the name in your email address.
- Click on Next. The following screen displays:

- In the E-mail address: text box, enter the Virgin Media email address that you want to add to Outlook Express. This is in the format your.name@virgin.net
For example, type in richard.branson@virgin.net
- Click on Next. The following screen displays:

- At the My incoming mail server is a … server drop-down box, select POP3
- At the Incoming mail (POP3, IMAP or HTTP) server: prompt, type in pop.virgin.net
- At the Outgoing mail (SMTP) server: prompt, type in smtp.virgin.net
- Click on Next. The following screen displays:

- At Account name and Password, enter your account name and password.
- If you don’t want to type in the password every time you log on to Outlook Express, click in the Remember password check box to display a tick.
- Do not tick the Log on using Secure Password Authentication check box.
- Click on Next. The following screen displays:
This means that you have now successfully set up Outlook Express 6 for Virgin Media email.
- Click on the Finish button to save all your settings and exit the Internet Connection Wizard. You are returned to the Internet Accounts window.
You will now see the email account that you have just set up listed in the window.
- If there is more than one email account listed, you can choose to set your newly created account as your default account. Setting it as the default means that it will be the account which will always be used to send your email, unless you select another account for a particular email. To set the default, simply click on your chosen email account to highlight it, and then click on the Set as Default button.
- Click on the Close button in order to close the Internet Accounts window and return to the main Outlook Express window.
That's it! Your email address is set up, and ready for use in Outlook Express 6.