VIVID | Ultrafast Optical Fibre Connection | Virgin Media
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What services can I get?

VIVID
Up to 300Mbps
Optical Fibre

More to watch, on more devices – you’ll need internet that can power it all. Our next generation optical fibre goes up to 300Mbps. That’s over twice as fast as BT and Sky’s fastest speedsº. 



Experience the speed of our next
generation optical fibre

We're delivering incredible download speeds of up to 300Mbps. That’s leagues ahead of the top advertised speeds of both Sky and BT (76Mbps)º, not to mention the fastest widely available in the UK.

VIVID powers your entertainment, whatever you’re into

 

FAST could beam whole movies to your screen in 5 minutes

Thanks to DOCSIS® 3 technology, VIVID can deliver speeds of up to 300Mbps which means you could download a film in just five minutes. The latest blockbusters, kids' films, classics, indies...get the whole family streaming HD movies online at the same time on multiple devices. It's what VIVID is made for. There’s no time to lose.

 

Usain Bolt as The Bolt

FAST could download an album in 5 seconds

Album download in five seconds? Our cables can.2  With infinite downloads and speedy streaming you could create countless playlists in a house full of devices, so the music only stops when you want it to...You could also stream fresh new music vids via the new VEVO app on your  Virgin TV box. Boom!

Arcade game with Usain Bolt

FAST streams multiple device HD gameplay with one connection

We know you want to just get online and play. VIVID runs at the speed of your life, so you could play faster, get rapid updates and stream gameplay in HD with fewer interruptions, on multiple devices (even when the whole house is online). Now, give yourself a high five for low ping...

 

 

 

Select an option below

Our broadband comes on both 30 day rolling and 12 month contracts.
 

Broadband & Phone

TV, Broadband and Phone


 

Virgin Media presents Arch Birds' Be The Fastest featuring Usain Bolt

 

Like the track? Stream it on Spotify or buy it on iTunes.

#BeTheFastest

VIVID 300 | Up to 300Mbps | The fastest, widely available optical fibre

Experience what it feels like to #BeTheFastest with Usain Bolt

 

Guess who won at the uSwitch Broadband Awards? We did!

At the 2016 awards we were voted Best Broadband Provider for a fourth year running!

 

 

Mission: Impossible Rogue Nation © 2016 Paramount Pictures.
Zoolander No. 2: The Magnum Edition © 2016 Paramount Pictures 

VIRGIN MEDIA CABLED STREETS ONLY. Based on average peak time download performance, virginmedia.com/ourspeeds. Movie based on 4.1GB file size, a single user and wired connection. Minimum device requirements apply.

2 VIRGIN MEDIA CABLED STREETS ONLY. Based on average peak time download performance, virginmedia.com/ourspeeds. Music album based on 85MB file size, a single user and wired connection. Minimum device requirements apply.

3 Cabled areas only. Up to 200Mbps download speeds.

The legal stuff

Prices may change at any time during the contract.

Minimum term applies to your cable service, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee.

Service availability: SERVICES AVAILABLE IN VIRGIN MEDIA CABLED STREETS ONLY. Subject to survey, capacity and credit check, minimum term contract applies, check basket for details. If you cancel during the minimum contract period you will incur an early disconnection fee. 
Installation: Engineer installation fees may apply on certain packages or bundles (starting from £40 for standard install).
Activation Fee: There is an activation fee of £20.00.
Payment: For those joining Virgin Media, if you pay by any other means than Direct Debit, you’ll be charged a payment handling fee of 45p per month, made payable to Virgin Media Payments Ltd. If you would like paper bills, the fee is £1.75 a month for cable and £1.50 a month for mobile. Further terms and conditions apply. See sections below for more Legal Stuff.

Separate contracts apply to your cable and mobile services.

**Please note standard charges apply, please check with your network operator for rates. 
***For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

Payment may be required in advance. Your first bill includes the charge for the month you join (from the day you join), plus one month in advance. All prices include VAT. All info and pricing correct at 1 September 2016. Add £0.45 a month for non-Direct Debit payment and £1.75 a month for paper bills. Calls may be monitored. Separate contracts apply for your cable service and mobile service.

Further Legal Stuff applies. See virginmedia.com.
Money back guarantee: The 14-day money back guarantee is available for new cable customers and existing cable customers taking a new service. Call us within 14 days of service activation to cancel and we'll refund the first month's charge and any installation charge. You will only be charged for transactions (calls, texts, purchases, service upgrades) occurring after activation. Statutory rights not affected.
DOCSIS: CableLabs is the owner of the DOCSIS 3 trademark.

*Inclusive servicing/repairs:  Excludes misuse/mistreatment. Equipment remains property of Virgin Media. Sky and BT can charge for repairs and replacements outside of warranty.
Phone line rental: Line rental is currently £19.00 a month
Line Rental Saver:  £196 for 12 months' Line Rental must be paid in advance by debit/credit card. Available to new and existing customers with a Virgin Media cable phone line. Call charges apply in accordance with your tariff. Not available with other line rental offers or Home Phone Talk plan offers. If you cancel Line Rental Saver within 14 days of your order you will get a full refund of your advance payment to the debit or credit card you paid with. Otherwise the advance payment is non-refundable. After 12 months, you will automatically move to standard line rental charges (currently £19.00 a month).
SIM: Separate contracts and terms and conditions apply to your cable and mobile services. If you take cable and mobile services from us, you will receive separate bills for your cable and mobile services.  

uSwitch awards 2016: Source www.uswitch.com/awards

Weather: Satellite and aerial signals can be affected by extreme weather. See virginmedia.com, sky.com and bt.com for full details of each ISP’s products and services. 

Comparison based on advertised max. speeds of Virgin Fibre (VIVID 300) vs BT Infinity 2 and Sky Fibre Max. Speeds referred to are download speeds.

Offers require you to pay by Direct Debit and use eBilling.

All the Football at the best price: New customers only. Comparison based on monthly cost over 12 months of providers’ cheapest currently available package that includes the Sky Sports and BT Sports channels. Virgin Media: Mix TV with Sky Sports SD and BT Sport HD Premium packs, £51.50/m (12 month min contract). Sky: Original Bundle, Sky Sports and BT Sport pack, £66.74/m (18 month min contract). TalkTalk: Fast Broadband and TV with Sky Sports Boost + BT Sport Pack, £61.24/m (24 month min contract). Sky and TalkTalk prices averaged over 12 months to take account of introductory offers. Sky Sports 3, 4 & 5 unavailable on BT but BT Entertainment Starter (incl BT Sports) + Sky Sports 1&2 £54.99/m (12 month min contract). These prices are based on providers’ advertised new customer prices, correct as of 31/03/2017.

VIVID 50 broadband: New customers only. Minimum term applies to your cable service, check basket for details. VIVID 50 fibre broadband (up to 50Mbps download speed). £26 a month for 12 months, standard pricing thereafter (currently £32.25). Broadband only. If you cancel your service during your minimum term an early disconnection fee will apply. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. Offer ends 31 July 2017. 

VIVID 50 broadband and phone: New customers only. Minimum term applies to your cable service, check basket for details. VIVID 50 fibre broadband  (up to 50Mbps download speed) and Talk Weekends.  £29 a month for 12 months, standard pricing thereafter (currently £40). Price includes line rental (£19 per month). If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Talk Unlimited for 12 months no extra cost: Available online with selected bundles only. New customers only. The month 13 price stated includes Talk Unlimited (currently £8 per month). To downgrade from Talk Unlimited from month 13 you must provide at least 30 days notice. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. If you downgrade any part of your package in your first 12 months you will lose your bundle discount. Offer ends 11 July 2016.

Player bundle: New customers only. Player TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends.  £33 a month for 12 months.  Price includes line rental (£19 per month). Standard monthly pricing (currently £48 per month) applies from month 13.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Mix bundle: New customers only. Mix TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends. £45 a month for 12 months.  Price includes line rental (£19 per month).  Standard monthly pricing (currently £55 per month) applies from month 13.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply.  Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House bundle: New customers only. Full House TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends.  £55 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £70 per month) applies from month 13. Premium add-ons such as Sky Cinema & Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Sports bundle: New customers only. Full House TV, VIVID 200 fibre broadband (up to 200Mbps) and Talk Weekends.  £75 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £100 per month) applies from month 13.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Movies bundle: New customers only. Full House TV, VIVID 200 fibre broadband (up to 200Mbps) and Talk Weekends. £65 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £90 per month) applies from month 13.  Premium add-ons such as Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

VIP bundle: New customers only. Full House TV, Sky Cinema and Sky Sports (including in HD), VIVID 300  fibre broadband (up to 300Mbps) (available with VIVID 200 where VIVID 300 is not available) and Talk More Anytime. £90 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currenly £125 per month) applies from month 13.  Premium add-ons are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply.  Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Sports and Movies bundle: New customers only. Full House TV, VIVID 200 fibre broadband (up to 200Mbps) and Talk Weekends. £85 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £110 per month) applies from month 13.  Premium add-ons are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House 200 bundle: New customers only. Full House TV, VIVID 200 fibre broadband (up to 200Mbps) and Talk Weekends.  £59 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £75 per month) applies from month 13. Premium add-ons such as Sky Cinema & Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Sports 100 bundle: New customers only. Full House TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends.  £71 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £95 per month) applies from month 13.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Sports and Movies 100 bundle: New customers only. Full House TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends. £81 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £105 per month) applies from month 13.  Premium add-ons are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

12 months discount - New customers only: From £5.50 off cable bundle price a month, for 12 months. Price includes line rental (£19 per month). If you cancel during your minimum term an early disconnection fee will apply. Direct Debit and eBill price. Add up to 45p a month payment handling fee for non-Direct Debit payments and £1.75 a month for paper bills. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect, standard pricing applies to upgrade. We may withdraw or amend the discount if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

There is a £49.95 fee for both new and existing customers taking Virgin TV V6 on Player TV plus £20 activation fee. There is no upfront fee (usually £49.95) for both new and existing customers taking first Virgin TV V6 on Mix TV or above, but the £20 activation fee applies. VIP customers get second Virgin TV V6 box for free (plus £20 activation fee). Additional Virgin TV V6 boxes are available for £49.95 plus £20 activation fee.£

Virgin TV V6 box: First box included for both new and existing customers on Mix TV or above.. Set up fees start from £49.95 if not included as part of your package. Existing customers may require new minimum term contract on Mix TV with VIVID 100 packages or above, Virgin TV V6 fee of up to £49.95. Virgin TV V6 box remains property of Virgin Media. TiVo is a trademark of TiVo Inc. and its subsidiaries worldwide. Further legal stuff applies.

Premium channels (add-ons): 30 days’ notice required to remove premium channels/packs. Sky Sports SD subscription required to take these channels in HD.  Sky Cinema Premiere +1 not available in HD.

Sky Sports HD channels: Sky Sports HD channels £7 per month when subscribing to Sky Sports SD channels.

TV channels: Channel line-ups are subject to regional variations. TV packs currently exclude some teletext services. ITV HD is subject to regional variation. ITV HD is not available where STV HD or UTV HD is available. 

HD: HD TV sets, V HD Box, TiVo box or Virgin TV V6 connected with HDMI cables required for HD channels. Number of inclusive HD channels depends on package.

4K: 4K/UHD compatible.

Catch Up TV: Catch Up TV content available for seven days after broadcast.

Virgin TV Anywhere & App: Content available to view depends on TV package. Not all channels/content from relevant pack available. Live streaming and On Demand available in the UK with broadband or WiFi internet access only. Access via PC, Mac or TV Anywhere App (selected iOS devices and Android™ mobiles and tablets only). Virgin TV customers with a Virgin TV V6 box can stream or download selected recorded programmes on the Virgin TV Anywhere App on selected devices in the home (this feature is not accessible via PC or Mac) see virginmedia.com/help/tvanywhere.  Minimum 800Kbps recommended per device accessing the service concurrently. Maximum of 2 devices per account can watch TV.  On Demand only available to M+ or Mix TV packages and above. Visit virginmedia.com for full terms and conditions.

Sky Cinema & Sky Sports apps: Only available via the Sky Cinema and Sky Sports websites or apps (for selected iOS and Android mobiles and tablets) to customers who subscribe to these channels. UK only. Maximum 2 devices. Only available on iOS 8 and above, and Android 4.x. Selected content may not be available to view. Separate terms and conditions apply to the Sky Cinema and Sky Sports apps and websites.

Box to box streaming: If you are using Powerline, subject to your household electrics supporting the required network speed.

Movies On Demand: Virgin Movies On Demand are pay by title. Once rented, content available for 48 hours.

Sky Sports: The F1 Logo, F1, FORMULA 1, FIA FORMULA ONE WORLD CHAMPIONSHIP, GRAND PRIX and related marks are trademarks of Formula One Licensing BV, a Formula One group company. All rights reserved.

3D On Demand: A 3D TV, a V HD Box/Virgin TV V6 box an HDMI cable and 3D glasses that are compatible with the TV are required to view content in 3D.

TiVo: The monthly TiVo charge is £5 per TiVo box (on top of your Player TV, Mix TV, Fun TV or Full House TV package’). Content available to view depends on your TV package. TiVo box remains property of Virgin Media.

Information about your TiVo use: By having the and/or using the TiVo service you give us your consent to use your viewing information to personalise your TiVo experience (in addition to the other purposes set out in our privacy policy). We may share this information with third parties in an aggregated form. This will not personally identify you. This aggregated data may be used by those third parties for marketing purposes. TiVo, WishList and the Thumbs Up logo and the Thumbs Down logo are trademarks or registered trademarks of TiVo Inc. and its subsidiaries worldwide.

TiVo features: Music on Demand is not discoverable by the search function.

Series Link +: TiVo only. Not all services and apps are available via Search. Search will only bookmark content available on TiVo platform.

All the football: Sky Sports and Full House (XL) TV package required.

Netflix:  Netflix subscription required at extra cost.

Box sets:  Available to Full House (XL) customers on TiVo only. Content is variable and shows/series will be added and withdrawn monthly.

Offers require you to pay by Direct Debit and use eBilling.

Player bundle: New customers only. Player TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends.  £33 a month for 12 months.  Price includes line rental (£19 per month). Standard monthly pricing (currently £48 per month) applies from month 13.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Mix bundle: New customers only. Mix TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends. £45 a month for 12 months.  Price includes line rental (£19 per month).  Standard monthly pricing (currently £55 per month) applies from month 13.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply.  Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House bundle: New customers only. Full House TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends.  £55 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £70 per month) applies from month 13. Premium add-ons such as Sky Cinema & Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Sports bundle: New customers only. Full House TV, VIVID 200 fibre broadband (up to 200Mbps) and Talk Weekends.  £75 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £100 per month) applies from month 13.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Movies bundle: New customers only. Full House TV, VIVID 200 fibre broadband (up to 200Mbps) and Talk Weekends. £65 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £90 per month) applies from month 13.  Premium add-ons such as Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

VIP bundle: New customers only. Full House TV, Sky Cinema and Sky Sports (including in HD), VIVID 300  fibre broadband (up to 300Mbps) (available with VIVID 200 where VIVID 300 is not available) and Talk More Anytime. £90 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currenly £125 per month) applies from month 13.  Premium add-ons are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply.  Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Sports and Movies bundle: New customers only. Full House TV, VIVID 200 fibre broadband (up to 200Mbps) and Talk Weekends. £85 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £110 per month) applies from month 13.  Premium add-ons are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House 200 bundle: New customers only. Full House TV, VIVID 200 fibre broadband (up to 200Mbps) and Talk Weekends.  £59 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £75 per month) applies from month 13. Premium add-ons such as Sky Cinema & Sky Sports are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Sports 100 bundle: New customers only. Full House TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends.  £71 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £95 per month) applies from month 13.  Premium add-ons such as Sky Cinema are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Full House Sports and Movies 100 bundle: New customers only. Full House TV, VIVID 100 fibre broadband (up to 100Mbps) and Talk Weekends. £81 a month for 12 months. Price includes line rental (£19 per month). Standard monthly pricing (currently £105 per month) applies from month 13.  Premium add-ons are available at extra monthly cost.  If you cancel your service during your minimum term an early disconnection fee will apply. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. Virgin Media reserves the right to withdraw or amend the pricing if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

12 months discount - New customers only: From £5.50 off cable bundle price a month, for 12 months. Price includes line rental (£19 per month). If you cancel during your minimum term an early disconnection fee will apply. Direct Debit and eBill price. Add up to 45p a month payment handling fee for non-Direct Debit payments and £1.75 a month for paper bills. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect, standard pricing applies to upgrade. We may withdraw or amend the discount if you change any part of your package. Virgin Media reserves the right to withdraw this offer at any time. Offer may not be used in conjunction with any other offer unless stated by Virgin Media.

Speeds refer to download speeds [unless stated otherwise]. Speed assumes equipment is at optimum speed & capacity, device limitations apply.  Upload speeds may be affected by traffic management measures. Heavy users may experience a temporary reduction in upload speeds See www.virginmedia.com/traffic for details.

Our ultrafast speeds are 100 Mbps and above.  Home environment, device limitations, number of users and time of day may affect WiFi performance. Acceptable use policy applies. 

Fastest/ultrafast broadband over WiFi: Virgin Media Vivid 200 WiFi speed measured in independent tests (Farncombe, Nov 2015) benchmarked against competitors’ advertised max. fixed line speeds (Ofcom Speed Report, March 2016).  See http://www.virginmedia.com/ourspeeds for details.  

F-Secure: New F-Secure customers only.  One subscription per Virgin Media customer. Not available on BlackBerry. Current retail price £79.99, see https://onlineshop.f-secure.com. Up to 5 devices. 

Netflix Streaming: Source: https://ispspeedindex.netflix.com/country/uk/. Netflix ISP Speed Index compares performance of major ISPs and lists the average prime time bitrate for Netflix content streamed to Netflix members during a particular month for major ISPs. Virgin Media leading ISP for past 12 months. 

Reliability: Broadband Genie Home Broadband Survey 2016 - www.broadbandgenie.co.uk/broadband/survey/2016.º 

Twice as fast: Based on advertised max download speeds (up to 200Mbps for VIVID 200 vs up to 76Mbps for BT Infinity 2 and Sky Fibre Max). 

Three times as fast: Based on advertised max download speeds (up to 300Mbps for VIVID 300 vs up to 76Mbps for BT Infinity 2 and Sky Fibre Max). 

UK's fastest widely available broadband/download speed:  Virgin Media vs major UK ISPs advertised max download speeds.  

Unlimited broadband: VIVID 300 has no traffic management measures and no monthly data usage allowance.   

Unlimited downloads: Upload speeds may be affected by traffic management measures and heavy users may experience a temporary reduction in upload speeds. (No upload traffic management measures on VIVID 300.)  See virginmedia.com/traffic for details of our policy and factors that can affect your broadband speeds. Speeds assume equipment is at optimum speed and capacity, device limitations apply.  

Up to 50Mbps: "Regular Broadband": (ADSL2+ over 10Mbps, excludes fibre products) average peak time speed of 8.4Mbps. Virgin Media peak average peak time speed of 38.2 to 45.4Mbps from the Ofcom Speed Report March 2017. See virginmedia.com/ourspeeds for details.

Virgin Media WiFi: [For cable customers only – for mobile legal line see mobile section] App requires iOS 8 or later or Android version 4.3 or later. Available to Virgin Fibre customers on max.7 registered devices.  WiFi connection required. UK only. Experience varies by location and number of users. Terms and conditions apply.  

Web Safe: Available to all new Virgin broadband customers who signed up after 27th February 2014. Web Safe will not be automatically be set to on. Users can choose and change their settings at any time in My Virgin Media. Once you interact with your settings via the My Virgin Media logged in overview page you will be automatically registered with Web Safe and subject to the global white list. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Virgin Media accepts no responsibility for personal online activity.

WiFi on the London Underground:  Activation required. WiFi services available in station only. Use of WiFi is subject to Virgin Media’s terms and conditions. 

Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers starting within the weekend (all day Saturday and Sunday) periods.  Excludes indirect access, dial-up internet, 0845, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Charges apply outside of inclusive minutes. Fair usage policy applies.  Inclusive 0870 numbers subject to limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees set out in our Tariff Guide at virginmedia.com/callcosts

Talk More Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers starting within the weekend (all day Saturday and Sunday) periods. Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Charges apply outside of inclusive minutes  Fair usage policy applies. Inclusive 0870 and 0845 numbers subject to a limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees set out in our Tariff Guide at  virginmedia.com/callcosts.

Talk More Evenings & Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers starting within the evening (7pm to 7am) and weekend (all day Saturday and Sunday) periods. Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Charges apply outside of inclusive minutes Fair usage policy applies. 0870 and 0845 numbers subject to a shared limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees set out in our Tariff Guide at virginmedia.com/callcosts.

Talk More Anytime: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers. Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Charges apply outside of inclusive minutes Fair usage policy applies. 0870 and 0845 numbers subject to a shared limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees set out in our Tariff Guide at virginmedia.com/callcosts.

Talk More International Anytime: Zero-rated tariff applies to the first hour of direct-dialled UK local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0845 and 0870, and other numbers beginning with 08, and calls to 30 international landline destinations as follows - Australia, Austria, Belgium, Canada, China, Cyprus, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy (including Vatican City), Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Thailand and USA (also includes calls to mobiles in China, India, Singapore and Thailand). Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Charges apply outside of inclusive minutes Fair usage policy applies. 08 numbers subject to a limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees set out in our Tariff Guide at virginmedia.com/callcosts

Home Phone: *Talk Weekends: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), Virgin Mobile numbers and 0870 numbers starting within the weekend (all day Saturday and Sunday) periods.  Excludes 0845 numbers. +Talk More Anytime: Zero-rated tariff applies to the first hour of direct-dialled local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers. Home Phone General: Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Re-dial before 60 minutes to avoid call charges. Calls over 60 minutes will be charged at standard rates, except for calls to mobiles which will be charged at 5p per minute. Charges apply outside of inclusive minutes Fair usage policy applies. 0870 and 0845 numbers subject to a shared limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges/connection fees set out in our Tariff Guide at virginmedia.com/callcosts.

ˇCall costs: For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.  You should check with your network operator for rates.

Phone line rental: Line rental is currently £19 a month.

Line Rental Saver: £196 for 12 months' Line Rental must be paid in advance by debit/credit card. Available to new and existing customers with a Virgin Media cable phone line. Call charges apply in accordance with your tariff. Not available with other line rental offers or Home Phone talk plan offers. If you cancel Line Rental Saver within 14 working days of your order you will get a full refund of your advance payment to the debit or credit card you paid with. Otherwise the advance payment is non-refundable. After 12 months, you will automatically move to standard line rental charges (currently £19 a month). Fair usage policy applies.

Calls to Mobile numbers: Unlimited calls to Mobile numbers in the UK are included if mobile numbers have been active in the previous 90 days (i.e. a chargeable call, text or data session has been made). Call categories are aligned with your home phone talk plan. Re-dial before 60 minutes to avoid call charges. Fair usage policy applies.

Zero-rated tariff: Zero-rated tariff applies to the first hour of direct-dialled calls to numbers that are inclusive within your chosen Talk plan starting within the relevant period. You will be charged for calls lasting longer than 60 minutes. Charges apply outside of inclusive minutes. Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.com/callcosts

Talk Mobile £2: Available as an add-on with Talk Weekends, Talk More Weekends and Talk More Evenings and Weekends.  Talk Mobile telephone tariffs apply for those customers paying the additional Talk Mobile £2 monthly subscription. Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.com/callcosts.  All calls are subject to a call connection fee of 19 pence. Discounted and inclusive mobile calls are to all UK mobiles, excluding other services beginning with 07, such as Personal Numbering, Mobile WiFi or Paging services etc. You must keep your Talk Mobile package for at least 30 days. Further terms and conditions apply, see virginmedia.com for details. 

ϪTalk International £2: Available as an add-on with a Virgin Talk plan except Talk More International Anytime or certain older Talk Plans. Talk International £2 call charges apply for those customers paying the additional Talk International £2 monthly subscription.  Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.com/callcosts. Where there is no call charge specified the landline charge will apply. All calls are subject to a call connection fee of 19 pence. You must keep your Talk International £2 package for at least 30 days. Further terms and conditions apply, see virginmedia.com for details. 

ϪTalk Extra International: Available as an add-on with selected Virgin Talk plans (excludes Talk More International Anytime and certain older Talk Plans).  You must give 30 days’ notice to cancel.  Zero-rated tariff applies to the first hour of direct-dialled calls to 50 international geographic landline destinations as follows - Australia, Austria, Belgium, Canada, China, Cyprus, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy (including Vatican City), Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Thailand, USA, Turkey, Morocco, Lithuania, Croatia, Argentina, Peru, Chile, Gibraltar, Slovenia, Estonia, South Africa, Romania, Czech Republic, Brazil, Bulgaria, Slovak Republic, Mexico, Malta, Venezuela, Iceland (also includes calls to mobiles in China, India, Singapore, Thailand, Norway, Poland, Portugal, Spain, Belgium, Sweden, Germany, Australia, Cyprus, Denmark, Greece, Luxembourg South Africa, Romania, Czech Republic, Brazil, Bulgaria, Slovak Republic, Mexico, Malta, Venezuela, Iceland).  Excludes indirect access, dial-up internet, non-geographic numbers and special calls.  Fair usage policy applies.  Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.com/callcosts

ϪTalk Extra 100: Available as an add-on with Virgin Talk plans except Talk More International Anytime, Talk More Anytime and certain older Talk Plans. Provides 100 inclusive anytime minutes of calls per rolling 30 day period to direct-dialled UK local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers. Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Charges apply outside of inclusive minutes.  Fair usage policy applies.  Inclusive 0870 numbers subject to limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.com/callcosts

ϪTalk Extra 200: Available as an add-on with Virgin Talk plans except Talk More International Anytime, Talk More Anytime and certain older Talk Plans. Provides 200 inclusive anytime minutes per rolling 30 day period to direct-dialled UK local and national geographic voice calls only (numbers beginning 01, 02 and 03), UK mobile numbers, 0870 and 0845 numbers. Excludes indirect access, dial-up internet, other non-geographic numbers, 070 Personal Numbering, and 076 Paging charge-bands. Charges apply outside of inclusive minutes. You must give 30 days’ notice to cancel.  Fair usage policy applies. Inclusive 0870 numbers subject to limit of 1000 minutes or 150 calls per rolling 30 day period. Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.com/callcosts

ϪTalk Polish Impreza: Available only to Virgin TV customers with selected Virgin Phone plans and must be taken with Polish Impreza TV pack. If you cancel Polish Impreza TV pack, this will also cancel your Talk Polish Impreza service. Provides 500 inclusive anytime minutes of calls per rolling 30 day period to Polish and German geographic landlines and mobiles. Excludes indirect access, dial-up internet, non-geographic numbers and special calls. Charges apply outside of inclusive minutes. Fair usage policy applies. Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.com/callcosts.

ϪTalk French Bouquet: Available only to Virgin TV customers with selected Virgin Phone plans and must be taken with French Bouquet TV pack. If you cancel French Bouquet TV pack, your Talk French Bouquet service will also cancel. Provides 300 inclusive anytime minutes of calls per rolling 30 day period to French geographic landlines and mobiles. Excludes indirect access, dial-up internet, non-geographic numbers, special calls and 00338 numbers. Charges apply outside of inclusive minutes.  Fair usage policy applies.  Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.com/callcosts.

Inclusive Calls to Virgin Media National Directory Enquires (118 180): Only includes calls to 118 180 from your Home Phone; charges apply for calls to 118180 from your mobile phone or other operators. Excludes all third party directory enquiry services. Fair Use Policy applies with a maximum of 10 calls per day.  You are responsible for making sure that you do not exceed this allowance. If you do exceed the allowance, we reserve the right (at our sole discretion) to charge you for the call (30p per call). Onward connection restrictions apply.  

Number transfer: Number transfer subject to availability. Where you have requested to keep your existing phone number, if your number has not been ported over within 24 hours of the activation date, you might be entitled to compensation. To find out more, just get in touch with our team on 150 for free from your Virgin Media phone or 0345 454 1111 from another line. For details about how much it costs to call our team, view our calling costs page.

Inclusive calls to landlines: Your inclusive landline calls are to UK numbers beginning 01, 02 and 03.

Last Number Recall: Where a charge applies for using 1471 the cost is 19.2 pence, plus the standard call connection and pence per minute rates. You will hear an announcement when you dial 1471 if this charge applies. Full details of call charges and connection fees are set out in our Tariff Guide, which can be viewed at: virginmedia.com/callcosts.

Ring Back When Free: Availability depends on area. Customers in some areas may also incur a charge of 35p per use.

Caller Display: Availability depends on area.

Call features: Availability depends on area -  see our PDF Tariff guide on virginmedia.com/callcosts for details.

Price disclaimer: Prices may change at any time during your contract. Whilst every effort is taken to ensure that current prices are accurately reflected in all literature, including this website, occasionally discrepancies may occur. In the event of conflicting pricing information, our Tariff Guide, which you can view at www.virginmedia.com/callcosts (or by requesting a copy) takes precedence.