Skip to main content
  • Help
  • Security & Fraud Hub
Mobile/Desktop only wrapper - from Large breakpoint - to No limit breakpoint

Virgin Media Fraud
and Security


Mobile/Desktop only wrapper - from Small breakpoint - to Large breakpoint
Virgin Media Security
Mobile/Desktop only wrapper - from Extra small breakpoint - to Small breakpoint
Virgin Media Security

Online fraud & security

Worried about online fraud and security or received a notification from us of an issue? Choose from the options below to get help or checkout our community page Security Matters.


Virgin Media Internet Security

Unlimited online protection for all your devices for just £3 a month, powered by F-Secure.

* These links to external sites are provided as a courtesy and we are not responsible for the content of these sites or any problems encountered whilst applying these steps and we are not able to provide any technical support for such problems.

**Minimum system requirements and Acceptable Use Policy apply. Gadget Rescue is available on a monthly subscription basis (6-month minimum term applies) or as a "One-Off Fix" service. Gadget Rescue terms and conditions apply.


Other ways to get help

    Service status

  • Run tests on your kit
  • Identify network outages
  • Book an engineer

     Check service status


   Guided support

  • Browse help articles
  • Easy to follow videos
  • Step by step guides

     Get help


    My Virgin Media

  • Make a payment
  • Track your orders
  • Check service status

    Sign in


    Virgin Mobile Account

  • View mobile bills
  • Change your plan
  • Check balance

     Sign in