Here's what you can get at your home
What broadband deals can I get?
We offer a range of broadband packages so you can find the best broadband deal for you and your home. Here are some of the bundles you can choose from:
- Broadband only – Our scaled-back option, offering superfast broadband, just without landline or TV
- Broadband and phone – A combined option which includes superfast fibre broadband and landline, good for customers who regularly use a home phone
- Broadband and TV – A package for entertainment lovers that includes home broadband and TV, with channels like Sky Sports and Sky Cinema
- Broadband, TV and phone – Our all-in-one broadband deals that bring together home broadband, TV and phone
- Broadband and SIM – Also known as our Volt bundles – get Virgin Media Broadband and an O2 SIM, with double the speed and data thanks to Volt benefits
- Broadband for low-income families – Get broadband from £12.50 a month if you receive Universal Credit, Pension Credit, Income Support, Income-based Jobseeker’s Allowance or Income-based Employment Support Allowance
- Business broadband – We offer lightning-fast business broadband with speeds of up to 1GB. Deals include 24/7 phone support and other features are available to add for extra peace of mind
We're award-winning!†
†Virgin Fibre areas only. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. To verify, see https://www.virginmedia.com/legal/awards. User speed depends on broadband package choice.
What to consider when comparing broadband deals?
When it comes to comparing broadband deals and finding the best option for you, consider the following:
Price of your broadband deal
You know what to check. Does your ideal broadband fit your monthly budget? Are there any upfront costs such as a setup fee? If you’re considering the more affordable options, does cheap broadband really meet your needs and offer the best value for money?
Internet speeds
Casual browsing and smaller households will generally need less internet speed. Larger households and more heavy internet users will need an internet deal with more speed. Whatever your needs, we have broadband deals to suit you.
Broadband contract length
Just so you know, most of our broadband deals come on standard 18-month contracts, or 24-month contracts. Exempt from this is our Essential broadband for low-income families, student broadband packages with flexible rolling contracts, and a few other deals.
Broadband usage
If you’re a large household and frequently download music and films, you may need more data, than other households. The good news is that all our broadband deals come with unlimited downloads.
Broadband packages
It’s most likely that if you’re purchasing broadband you’ll also be interested in landline, TV and SIMs. It’s worth looking at our broadband, TV and phone deals as they bring the most value.
Location
Depending on where you are in the UK, we will determine which broadband deals and speeds are available in your area. Use our handy broadband postcode checker to see what deals you can get.
FAQs
- Equipment - All the necessary Virgin Media kit, such as our wireless broadband Hub, will be provided to you.
- Installation - Fees vary (up to £40) – although you can sometimes take a special offer with ‘£0 installation fee’. Visit broadband installation for more info.
- Setup - Fee of around £35 – but keep an eye out for special offer broadband no setup deals.
Our home phone plans have line rental included in the price. So if you choose a broadband only deal line rental won’t be charged and there’s no extra cost for our other broadband deals.
Looking for home broadband in my area? Use our broadband postcode checker to see if Virgin Media is in your area and ready to get you connected.
If you’re an existing Virgin Media customer, login to your My Virgin Media account to find out more about upgrading your package. Or check out our existing customer deals page for exclusive offers.
Whether you go for our QuickStart self-installation kit or opt for an engineer visit, you’ll need to be at home for your Virgin Media services to be setup.
- With our QuickStart self-install kit, the clue is in the name! This is a fast and easy way to get your home broadband setup, with no drilling or technical know-how needed. Plus, if your home is set up for QuickStart this saves you booking a £30 installation appointment.
- Only if QuickStart is unavailable to you will your installation appointment come at no extra cost. This involves sending an engineer round to get you up and running. You'll be able to choose the installation day and timeslot when you place your order so you can choose a time that’s suitable for you.
It’s worth considering bundling your broadband deal with additional services like landline and TV so you can get the most value from your package. This can also mean less hassle, with all your services being under one provider.
At Virgin Media, we have a range of broadband, TV and phone deals for you to choose from, including our supercharged bundles that come with exclusive Volt benefits.
Use our postcode checker (if you haven’t already) to see, and compare, all our best deals in your area. Need to compare our most affordable options? Explore our cheap broadband deals, all in one place. Know how fast you want to go? It’s easy to compare our deals based on speed, ranging from fast M125 and M250, to superfast M350 and M500, to ultrafast Gig1.
It’s quick and easy to switch broadband providers and move to Virgin Media. There’s no need to tell your current provider or give them 30 days’ notice, and you can switch at any time to one of our best broadband deals though if you do so before your minimum term is up, you might be charged fees.
Simply choose your prefered bundle across all our broadband, tv and phone deals. Once chosen, you can start your broadband switch, firstly just check if you're eligible using our postcode checker. Then you’ll be asked to give us some details, including your current broadband provider, surname, address, account number and the services you want to switch. We’ll use these to find your account with your current provider. If we can’t do this, you’ll need to contact your current provider to check your details or disconnect from them yourself.
Your current provider will send you some important info, including details of any early disconnection fees, which you should read before you agree to switch broadband providers.
Using our switching service, your connection won’t be interrupted, and you won’t have to pay for two providers while we get things sorted.
To learn more, check out our video guide here.
This depends on the type of installation you need. Our QuickStart self-installation kit can arrive in just four days, while an engineer visit – where we might need to install cables – will take longer. It can also take up to 10 days to transfer your phone number across.
Once you decide to switch broadband providers, you’ll be offered the next available installation date when you place your order with us.
This'll depend on where you are in the process. You can place an order with us using our switching service, but you might need to get in touch with your current provider to make sure you won’t lose access to your services too early.
We offer a QuickStart kit that makes it easy to set things up yourself – it can be delivered to most homes or Click & Collect points.
If QuickStart isn’t available in your area, we’ll send out an engineer at no extra cost. If you can get a QuickStart kit but choose not to use it, you’ll need to pay £30 for an appointment.
And just so you know, our services always come with an activation fee of £35.
No, you can reschedule your installation worry-free – we'll take care of everything with your current provider and make sure you aren't left without services while you switch.
The best thing to do is switch your services before you move. Then, once you’re ready to move, just follow our steps in the link below .
Yes – in the unlikely event that something's not quite right, we'll automatically compensate you on your first bill in line with our compensation policy.
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The legal stuff
*Monthly price of Virgin Media’s main services and O2 Airtime Plan will increase each April from April 2025 by the Retail Price Index rate of inflation announced in February each year plus 3.9%. Doesn’t apply to any add-ons you may have selected, out-of-bundle charges or admin costs, which may increase separately. See www.virginmedia.com/prices and www.o2.co.uk/prices for details.
No setup fee
This promotion means you won’t pay the usual setup fee of £35. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service.
These prices are for new customers only.
Virgin Media services are only available in eligible Virgin Media network areas. Virgin TV 360 and, for the time being, home phone are not available in new network expansion areas.
All of the products on this page are subject to survey, network capacity and a credit check.
Each service has a minimum contract length that’s shown in your basket.
If you take a bundle with both Virgin Media and O2, you’ll have separate contracts and bills – one for Virgin Media, and another for O2.
- Offers are subject to eligibility and availability.
- Read the terms on the Priority app or at o2.co.uk/terms
Get fast, reliable WiFi gliding through every room or money back
Eligible Virgin Fibre areas only. WiFi Guarantee available with M50 broadband or faster. £8p/m extra or included with Gig1, Gig2 or Volt. At least 30Mbps download speeds in every room or £100 one-off credit. Up to 3 WiFi Pods if needed. Exclusions & legal stuff apply.
†To verify, see: https://www.virginmedia.com/legal/awards. Best Broadband Experience Award: GWS network award based on national tests Dec ’23-May ’24 comparing major UK providers’ average scores in respect of speed, reliability, latency, packet loss & video streaming. User speed depends on broadband package choice. Virgin Fibre areas only. Best Combined Connectivity Experience: based on GWS test results Dec '23-May '24 comparing data connectivity performance of major UK mobile operators and their associated ISP partners to form a combined score across both mobile network and WiFi experience. Best in Test: based on umlaut Fixed Broadband Benchmark 2023 comparing major UK ISPs on download speed, upload speed, latency and stability. Uswitch Most Popular Broadband Provider: based on Uswitch consumer research Dec 2022 - Jan 2023 conducted by Opinium comparing broadband sales volumes and overall customer satisfaction of major UK ISP operators, split equally to form a combined score.